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Jupidex: Precision Farming Specialist

Plennegy (Pty) Ltd.

Pietermaritzburg, KwaZulu-Natal

Salary not listedFull-time · Posted 6 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high-quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying. Founded in 1999, originally trading as Kverneland South Africa, the Head Office remains in Pietermaritzburg in the heart of the KwaZulu-Natal Midlands. With world renowned brands such as Kverneland, McHale,Andreoli, Toscano, Kayhan Ertugrul, Izelmak and Carrarospray it emphasizes the passion Jupidex has for distributing the best Agricultural products in Southern Africa. With extremely knowledgeable Sales Specialists and Product Managers supported by Jupidex branches and our extensive dealer networks, Jupidex makes it their goal to provide a professional service to the farmers in Southern Africa.

The following position has become available at Jupidex in Pietermaritzburg: Precision Farming Specialist

RESPONSIBILITIES:

Technical Support & Installations:

  • Deliver in-field and remote technical assistance to Jupidex staff, dealers, and end-users.
  • Independently or collaboratively install and set up Precision Ag equipment (new/used).
  • Maintain demo equipment and update software regularly.

Product Demonstrations:

  • Manage Ag Management Solutions demo inventory.
  • Coordinate and execute customer demonstrations.
  • Create demo plans and target customer routes with sales and technical teams.

Sales & Marketing Actions:

  • Provide pre- and post-sales support on all Precision Ag products.
  • Generate basic to complex quotations for equipment, upgrades, and retrofits.
  • Proactively identify and initiate sales and marketing opportunities through continuous market analysis and identification of growth prospects.
  • Build and maintain strong relationships with suppliers, ensuring a competitive and readily available product portfolio.
  • Execute sales and marketing activities aligned with the overall strategic plan.
  • Manage AMS (Ag Management Solutions) demo inventory.

Strategic Partnerships and Alliances:

  • Establish and maintain strategic partnerships with relevant industry organizations, including suppliers, distributors, and service providers.
  • Collaborations with other Businesses such as Seed and other input providers.

Market Expansion:

  • Assess and manage risks associated with market expansion, sales activities, and operational growth.
  • Identify and capitalize on new market opportunities both domestically and across Africa.
  • Formulate strategies to penetrate emerging markets and broaden the company’s presence in the agricultural equipment sector.
  • Collaborate with sales and marketing teams to customize product offerings and marketing approaches for new markets.
  • Build and enhance B2B channels through the development of operational capacity and capabilities.
  • Establish and grow B2C channels by delivering a differentiated and exceptional customer experience.

Customer Relationship Management:

  • Foster and maintain strong, long-term relationships with all stakeholders, ensuring continued collaboration and mutual benefit.
  • Guarantee dealer and customer satisfaction by addressing concerns quickly and always upholding high service standards.
  • Develop robust knowledge of all products in respective segment.
  • Monitor industry trends and competitor activities and provide feedback and insights to Suppliers based on customer and market needs.
  • Track expenses in an organized fashion.
  • Report weekly/monthly on the status of field marketing activities.
  • Document and share lead/customer intelligence with sales team.
  • Open communication to Direct Manager and COO.

REQUIREMENTS:

Qualification:

  • Education Minimum: 3-Year Precision Ag Trainee or Certified Tradesman (Auto Electrical / Diesel Mechanic).
  • Ideal: Certification with Raven, Trimble, Ag Leader, GreenStar, or ISOBUS-based systems.

Experience:

  • 3-5 years’ experience
  • High level of product application knowledge.

Other:

  • Driver’s License.
  • Passport.
  • On-the-job training, Computer Skills on Word & EXCEL.
  • Occupational Health & Safety.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Pietermaritzburg?

Many customer service roles in Pietermaritzburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 6 days ago

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