Key Accounts Administrator

The incumbent will support with administration of all the processes relating to the Key Accounts Department. Support the Key Account Managers with administration related to their projects and the Key Accounts Department. QUALIFICATIONS & EXPERIENCE

• Minimum requirement of Grade 12.
• Certificate in Business Administrative qualification will be advantageous.
• Basic understanding of Learning & Development environment will be advantageous.
• Knowledge of MS Office and Google.
• Basic administration experience.
• Basic experience in a learnership environment.

COMPETENCIES & SKILLS

• Excellent organizational and communication skills.
• Computer literate with specific reference to MS Excel, Word, and PowerPoint computer skills.
• Be customer service orientated.
• Be administratively strong.
• Proven assertiveness and problem-solving skills.
• Highly self-motivated and able to endure long hours as necessary.
• Excellent people’s skills.
• An active understanding and interest in the educational environment.
• Excellent stakeholder relationship management and interpersonal skill.
• Fluent in written and spoken English.
• Ability to work under pressure.
• Be Innovative and understand the implementation of Best Practice.
• Possess cultural awareness and sensitivity towards the environment.
• Must comply will all OHS, security, disease control requirements on company and in client environment as required.

DUTIES & RESPONSIBILITIES

The duties include the following:

Database Administration and Reporting

• Update and maintain Sponsors and Contracts on Starfish (LMS)
• Update and maintain client folders on Google Drive.
• Update and maintain Contract Tracker / Proposal Feedback Report.
• Update and maintain client database.
• Update and maintain learners list with terminations and replacements.

Quality Assurance

• Ensure learner contracts are received from regions and meet relevant SETA requirements.
• Ensure completeness and accuracy on learner personal information packs for client submission.
• All other administrative support functions related to quality assurance.

Client Audit and Verification

• Compile and prepare documentation for client BBBE verification.

General

• The scanning, printing, filing of documents related to the department functions.
• Other admin related functions that support the Key Account Managers.

For more information please contact: Vutomi Mukhari