KEY ACCOUNTS MANAGER

The Key Accounts Manager is accountable to the General Manager - Bluewater Bay Sunrise Hotel (BWBSH); a division of the Coega Development Corporation (CDC). The Key Accounts Manager will be responsible for increasing the client base and managing relationships with the clients of the 58-bedroom Bluewater Bay Sunrise Hotel:

MANDATE

The Key Accounts Manager is mandated by the Board of Directors of Coega Development Corporation to take responsibility for growing the client base of the Bluewater Bay Sunrise Hotel and thus increase revenue under the overall direction of the General Manager – Bluewater Bay Sunrise Hotel.

DESCRIPTION

RESPONSIBILITIES AND OBLIGATIONS

Reporting to the General Manager, this position's primary responsibility is ensuring that revenue targets are met and that relationships with clients are managed well.

In pursuance of this primary objective, the Key Accounts Manager is required to: -

• Drive the BWBSH sales strategy and increase client base;
• Understand the BWBSH ideal client base and how they relate to BWBSH products and services;
• Develop and sustain solid relationships with key clients;
• Communicate and collaborate with the different departments to ensure that the key clients’ needs are met;
• Identify new business opportunities from key clients;
• Compile reports on account progress, goals, and forecasts for management and other stakeholders;
• Negotiate contracts with key clients and meet established deadlines for the fulfilment of each client’s long-term goals;
• Develop an understanding of key clients needs and requirements and preparing customized solutions;
• Manage organizational sales by developing a business plan that covers sales, revenue, and expense control;
• Carry out physical and telephonic sales calls;
• Attend trade shows and industry exhibitions to showcase the BWBSH;
• Host potential clients for educationals to increase product knowledge;
• Communicate all client concerns timeously to management to ensure maximum client satisfaction

COMPETENCIES

• Fully computer literate;
• Good report writing and numeric skills;
• Good interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making;
• Demonstrates honesty/integrity; leads by example;
• Encourages and builds mutual trust, respect, and cooperation among team members;
• Serving as a role model to demonstrate appropriate behaviors;
• Excellent communication skills both verbal and written;
• Excellent interpersonal skills and a collaborative management style;
• Budget development and supervisory experience;
• A demonstrated commitment to high professional ethical standards and a diverse workplace environment;
• Excels at operating in a fast pace environment;
• Excellent people manager and commitment to get the job done;
• Team-player;
• Is comfortable working in a diverse environment;
• Self-motivated, confident, high attention to detail;
• Able to multi-task and prioritize tasks consistent with business objectives;
• Excellent interpersonal and guest contact skills;

REQUIREMENTS

• Degree/Diploma in Sales, Marketing, any related discipline or equivalent;
• 5 Year Experience as Sales Manager or Key Accounts Manager;
• Driver’s License;
• Own vehicle;
• Previous experience in 4* or 5* hotel environment advantageous;
• Experience in Opera or PMS advantageous;
• This position requires extensive travelling, working in the evenings, weekends and public holidays.

PERFORMANCE INDICATORS

• Performance is monitored regularly by reference to Key Performance Indicators and Balanced Scorecard.

CLOSING DATE: 06 July 2026

CDC is an employment equity employer and placement will be in accordance with our Employment Equity Plan.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within one month of submitting your application, please consider it unsuccessful.

CDC reserves the right not to make an appointment to any advertised position. No late applications will be considered.

All applications must be forwarded to [email protected]

LOCATION: Bluewater Bay Sunrise Hotel (BWBSH) EMPLOYMENT TYPE: 3 YEARS FIXED TERM CONTRACT GRADE: C4