Key Accounts Manager
Rapid Spill Response
Benoni, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Description:
Rapid Spill Response are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
The ideal candidate will be apt in building strong relationships with strategic customers. You need to be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Requirements
- Proven experience as key account manager
- Experience in technical sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- 5 years’ experience in business administration, sales or relevant field
- References to be provided
- Needs to reside within a 20 km radius of 7 Strauss Street, Van Eck Park Brakpan
Job Types: Full-time, Permanent
Pay: From R15 000,00 per month
Application Question(s):
- Do you have Technical Sales Skills?
Education:
- High School (matric) (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Benoni?
Many customer service roles in Benoni are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 1 weeks ago
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