KYC FICA ONBOARDING SPECIALIST
Adams Adams
Pretoria, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Role
We are hiring for a detail-oriented and proactive KYC/FICA Onboarding Specialist to join our Risk and Compliance team. This role is responsible for leading the remediation and onboarding of medium- and high-risk clients, ensuring compliance with FICA, AML, sanctions screening, and client due diligence requirements. The successful candidate will serve as a subject matter expert, providing quality assurance oversight and leadership to junior team members, while helping to maintain the firm's regulatory compliance standards.
Key responsibilities
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Perform complex FICA remediation
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Review high-risk client files
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Conduct sanctions / PEP screening
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Validate risk ratings
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Provide QA and guidance to graduates
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Relevant qualification in Commerce, Risk Management, Compliance, Finance, or a related field
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Minimum 2 years' experience in KYC, AML, FICA, client onboarding, or compliance remediation
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Experience within a legal, financial services, banking, or professional services environment is highly advantageous
Knowledge and Technical Skills
Strong understanding of:
- FICA and Anti-Money Laundering (AML) regulations
- Know Your Client (KYC) requirements
- Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)
- Risk assessment and client risk classification methodologies
- Sanctions, PEP, and adverse media screening processes
- Compliance and onboarding systems/screening tools
Competencies:
- Excellent analytical and investigative skills
- High attention to detail and accuracy
- Strong decision-making and problem-solving abilities
- Ability to manage competing priorities and deadlines
- Effective written and verbal communication skills
- Ability to work independently while supporting a broader team
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Pretoria?
Many customer service roles in Pretoria are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday