L2/L3 IT Support

About Us: We are a rapidly growing small IT operation based in Indiana, USA, with over a decade of experience serving our customers. As a laid-back yet fast-growing team, we are looking for passionate and driven individuals to join us in expanding our operations. Qualifications:* Minimum 2 years of experience as a managed service provider.

• Fluent in English.
• Strong understanding of hardware, software, and networking.
• Well-versed in the Microsoft Online Platform.
• Individuals with the following certifications will be prioritized.
• Microsoft Azure Administrator AZ-104.
• Microsoft 365 Certified: Enterprise Administrator Expert.
• Microsoft Certified Teams Administrator Associate (MS-700).
• Microsoft Certified M365 Fundamentals (MS-900).
• Microsoft Certified Azure Fundamentals (AZ-900).
• Microsoft Certified Security, Compliance, and Identity (SC-900).
• CompTIA Network+.

Must-Have Skills:* Ability to work in a fast-paced and high-stress environment.

• Effective and professional communication skills.
• Focus on work in a noisy environment with frequent distractions.
• Attention to detail.
• Technical troubleshooting skills.
• Working knowledge of electronics.
• Organized and a team player.

Benefit:* Vacation leave.

How to Apply: To ensure that you have thoroughly read and understood the job posting, please use "PERFECT CANDIDATE" as the subject of your application.

In the body of your email or cover letter, please provide a recording made on www.vocaroo.com, detailing your relevant experience. This should include:* Your work as a managed service provider.

• Your proficiency with the Microsoft Online Platform.
• Any specific achievements or projects that highlight your technical abilities.

Please include the recording link in the body of your email or cover letter. Additionally, highlight how your skills align with the listed qualifications and certifications.

Note: Only applications with "PERFECT CANDIDATE" as the subject will be considered.