LCS Sales Coordinator Temp x2

Specialisation Business Administration

Company KRONES Southern Africa

Location

Randburg, Johannesburg, ZA, 1748

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Join as Professionals

Worktime Full-time

“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.

As a regional subsidiary for the Subsaharan Africa region, it is our commitment to optimise our customer reach in this region and to provide them with the best possible service. With our team of about 150 employees based in Lanseria Johannesburg, South Africa, we have made it our mission to provide our customers with outstanding support – throughout the entire Krones portfolio. This way we ensure the highest level of productivity and quality on a permanent basis.

Interested? Then join our team because: we can achieve more together!

Let's create impact beyond tomorrow What awaits you

Job Purpose

The LCS Sales Coordinator- Is the first point of contact for allocated customers. The LCS Sales Coordinator contributes to the organisational goals by interacting with customers and Krones internal partners for all matters relating to spare parts, retrofits, change parts and KIC business units.

The primary focus will be on processing, planning, turnaround time for quotations, orders and invoices. In addition, the quality of response for all enquires needs to be professional, communication both internally and externally is paramount in this position.

Job Responsibilities include but are not limited to:

The Ideal candidate will be responsible for:

• Coordinating of all enquiries, quotations, orders and invoices for spare parts.
• Following up on open quotations with Customers and Krones stakeholders, to ascertain status of potential orders
• Technical clarification of all queries before orders are placed, between Customers and Krones stakeholders.
• Keep Customers and Krones stakeholders updated and informed on the latest status of distribution timelines.
• Processing of all necessary documents accurately and timeously, as needed.
• Follow up on Purchasing and Warehouse departments to ensure delivery timeframes are met.
• Effectively using the escalation procedure to proactively prevent order delays and customer escalations.
• Invoice on a weekly basis.
• Weekly feedback task closure updates on the Billing Due list.
• Responsibility for the tracking of SL1 shipment to ensure on-time deliveries to Customer site, in collaboration with Warehouse
• Daily updating of the Customer shutdown tracker, with clear communication to Supply Chain and LCS PMs.
• Collaboration, support and Key Account specific requirements to be followed.
• Proactive participation in personal development along with direct line manager.
• Managing Monday Service board ticket system as well as Monday Board relating to other departments like returns and credit notes.

Your Profile You contribute

Qualification and Experience

• A National Diploma or Sales and Marketing/Business Administration or equivalent
• A minimum of 3 years’ experience in a similar role
• SAP experience
• MS Office
• Sales force/CRM experience

Behaviors & Skills

• Solutions orientated and able to work under pressure
• Ability to work independently and compliant with work processes and procedures
• Effective communication and relationship management skills
• Outstanding organizational skills, ability to plan, prioritize, and schedule tasks efficiently.

Your application Interested? Apply online now!

Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time – and framework conditions that are not only attractive but also adapt to your life.

To get us talking quickly, simply send us your application via our online form – it takes less than 5 minutes!

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