Live · posted 1 weeks agoFull-time

Lead, Contact Centre & Customer Experience

Clicks Group Limited

South Africa

Salary not listed

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

Job description (preview)

Clicks Group in Western Cape is seeking a Customer Services team leader to manage a skilled group in the Contact Centre. You will guide delivery of professional service to the public and ensure timely resolution of enquiries and complaints while meeting the group's strategic objectives. You will recruit, induct and develop staff, schedule resources, monitor performance against KPIs, and produce regular reports. J-18808-Ljbffr

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Found on Adzuna · Posted 1 weeks ago · Last checked Today

Read full ad & apply on Adzuna Share

Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Other?

Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Adzuna" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Adzuna · Posted 1 weeks ago