Learner: CSC
Clover
Roodepoort, Gauteng
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Opens the original listing in a new tab. Applying is free. Never pay money to get a job — report anyone who asks.
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
Job Advert Summary
Clover is seeking enthusiastic new talent to join our Call Centre Vacation Work Programme. Successful applicants will gain valuable practical workplace experience from December 2026 to January 2027 at Clover’s Customer Service Centre offices in Roodepoort. Participants will gain exposure to call centre operations, customer service, and customer query resolution while developing essential communication, problem-solving, and interpersonal skills. This programme offers an exciting opportunity to gain valuable workplace experience within a leading organisation and build a foundation for future career opportunities.
Minimum Requirements
- Grade 12 or equivalent NQF Level 4 qualification.
- Grade 12/Matric completed within the past five years (2021–2025).
- A minimum average of 55% for English and Mathematics or Mathematical Literacy.
- Advanced computer literacy.
- Currently unemployed.
- Applicants must not have participated in a learnership programme before.
Duties and Responsibilities
Provide a high level customer service
- Handle all inbound and outbound interactions
- Resolve queries and complaints via the relevant stakeholders
Capture and confirm customer orders
- Capture orders accurately and on time according to the daily call list
- Inform customers of account on hold
- Confirm customer orders as per standard operations procedures
- Inform relevant stakeholders of issues pertaining to their orders
Sell Clover and Principal products as per customer ranging
- Offer new or additional products (describe features and special offers)
Promote teamwork and cooperation
- Assist team members to obtain team results
- Share the responsibility to get the job done
- Support team values
- Participate in team meetings
- Take responsibility for visual management of information
Found on Indeed · Posted Yesterday · Last checked Today
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Roodepoort?
Many customer service roles in Roodepoort are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Yesterday
More customer service and similar jobs in Roodepoort
Mr Price Group · Roodepoort, Gauteng