Learning and Development Content Technician | On-site| George, Western Cape

Content Technician

Learning & Development

Love turning ideas into engaging learning experiences? Excited by the possibilities of AI, digital learning, and creative content design?

This could be the role for you.

About the role

At Dotsure, learning isn't just about training people, it's about helping our teams grow, adapt, and thrive in a fast-changing world.

As our Content Technician, you'll take learning concepts, source material, and subject matter expertise and transform them into engaging, impactful learning experiences that people want to complete. From e-learning modules and microlearning content to videos, guides, assessments, and multimedia resources, you'll bring learning to life through creativity, technology, and strong instructional design.

You'll work closely with our Learning & Development team and business stakeholders to create learning solutions that support performance, build capability, and improve the employee experience. You'll also play an important role in our digital transformation journey by exploring and applying AI-powered tools that improve how we create, deliver, and experience learning.

About you

You're a creative thinker with a passion for learning, technology, and innovation.

You enjoy taking complex information and turning it into something clear, engaging, and easy to understand. You're naturally curious about emerging technologies, particularly AI, and you're excited by opportunities to use them to work smarter and create better learning experiences.

Requirements:

• Diploma or Degree in Learning & Development, Education, Instructional Design, Multimedia Design, HR, Communications, or a related field.
• Equivalent practical experience in learning content development, instructional design, content creation, or a similar field will be considered (no less than 2 years)
• Strong content writing, editing, and proofreading skills
• Experience creating learning materials for adult learners
• Confidence using digital content creation tools and multimedia platforms
• A solid understanding of instructional design principles
• An interest in AI tools such as ChatGPT, Claude, Gemini, or Copilot
• Strong collaboration skills and the ability to work with subject matter experts and stakeholders
• Excellent attention to detail and project coordination abilities

Bonus points if you've worked with e-learning authoring tools like Articulate 360, created webinars or video content, facilitated learning sessions, or explored workflow automation and AI-powered learning solutions.

Why join us?

At Dotsure, we're passionate about innovation, continuous learning, and doing things differently.

You'll join a team that encourages experimentation, embraces new technology, and values fresh ideas. This is an opportunity to help shape how learning evolves within a growing business while building your own skills in AI, digital learning, and content creation.

If you're someone who gets excited about combining creativity, technology, and learning to make a real impact, you'll feel right at home here.

Ready to create learning experiences that inspire?

Apply now and help us build the future of learning at Dotsure.