Learning and Development - Intern

Purpose

The main purpose of this role is the accurate management of all administration processes with utmost care & efficiency to achieve performance targets.

Key Responsibility Areas / duties

Learner Management Systems

• Capturing of Employee Training Records.
• Managing of LMS.
• Extracting of Data for reporting purposes.

Continuous Enhancement of L&D and Preparation of Training Interventions

• Implementation of new processes and systems to enhance current administration processes
• Planning and preparing for training interventions and Induction, which includes meeting schedules and training attendance registers.

Operational Execution

• Department maintenance, and overall admin functions of the department.
• Logging calls with IT.
• Attending to monthly catering requirements, printing & stationary orders.
• Staying within budget parameters for the above.
• Adhering to the internal controls of L&D
• Pro-activeness in addressing admin needs & meeting deadlines.
• Building relationships with clients.
• Branding of Self & Department

Ability to capture data for analytical reporting.

Ability to work in a team environment.

Core Competencies

• Pro-activeness to resolve challenges soonest
• Attention to detail to ensure accuracy
• Good listening skills
• Excellent communication skills
• Ability to adapt to change easily
• Problem solving ability
• Excellent organizing skills
• Ability to work systematically
• Excellent recordkeeping skills
• Positive attitude
• Willingness to assist and grow

Personal Characteristics

• Self assertive
• Self motivated
• A high sense of responsibility
• A quick learner who is passionate about quality
• An excellent sense of organizing and working systematically
• Pro-active nature
• Professionalism

Experience and Qualifications

• A Degree or Diploma in Administration/ HR/ Training/Psychology
• Recent Graduate
• Basic level competency in Microsoft Office
• Strong verbal and written English communication

ADDITIONAL INFORMATION

*SAQA Accredited Equivalent - it is the onus of the applicant to provide 1Life and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. *Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognised qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable). As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.