Learning Operations and Compliance Administrator - Human Capital, Head Office Reitz

Learning & Development Administrator

Learning Operations | Skills Development | Compliance | Systems & Reporting

Location: VKB Group

Department: Human Capital – Learning & Development

Build the Engine Behind Learning Success

At VKB Group, learning is more than training. It is about building capability, ensuring compliance, developing talent, and enabling business growth.

We are looking for a highly organised, detail-oriented Learning & Development Administrator who thrives on structure, data accuracy, technology, and continuous improvement. This role is ideal for someone who enjoys turning complex administrative processes into streamlined, efficient systems while ensuring learning records, compliance requirements, and reporting are maintained to the highest standard.

If you enjoy working with Excel, dashboards, systems, data, deadlines, and stakeholders, and take pride in accuracy and execution, this opportunity could be for you.

What You'll Be Responsible For

Skills Development & Compliance Administration

You will play a critical role in supporting Skills Development and SETA-related activities by:

• Maintaining accurate learner records and compliance documentation.
• Supporting WSP, ATR, grant, learnership, disability grant and BBBEE learning processes.
• Managing audit-ready files and portfolios of evidence.
• Tracking deadlines, outstanding documentation and compliance requirements.
• Supporting audits, verifications and reporting activities.

Learning Operations & Training Coordination

You will help create seamless learning experiences through:

• Coordinating training schedules, venues, bookings and attendance.
• Managing learner registrations and programme administration.
• Supporting onboarding and learning interventions.
• Ensuring effective communication between learners, managers, facilitators and providers.

Reporting, Dashboards & Data Management

You will become the custodian of learning data by:

• Maintaining accurate learning reports and dashboard information.
• Analysing, reconciling and presenting data using Excel.
• Tracking learner progress, attendance and training statistics.
• Ensuring reporting information supports informed decision-making.

Financial Administration Support

You will support the financial governance of the Learning & Development function by:

• Processing and tracking invoices and purchase orders.
• Reconciling training expenditure and provider costs.
• Assisting with financial reporting and audit documentation.
• Liaising with Finance and external providers to resolve queries.

Learning Systems & Digital Enablement

You will help drive a more digitally enabled learning environment by:

• Supporting LMS registrations, enrolments and course administration.
• Maintaining learning system data quality and reporting accuracy.
• Assisting users with learning platform queries.
• Identifying opportunities to automate and simplify administrative processes using digital and AI-enabled tools.

What Success Looks Like

In this role, you will:

• Maintain accurate and audit-ready learning records
• Deliver reliable and meaningful learning reports
• Ensure compliance deadlines are met
• Support a seamless learner experience
• Improve administrative efficiency through automation and technology
• Strengthen data quality across learning systems and platforms

What We're Looking For

Minimum Requirements

• Matric / Grade 12.
• Relevant qualification in Human Resources, Learning & Development, Business Administration, Office Administration, Information Systems, Finance Administration or related field will be advantageous.
• Experience in Learning & Development Administration, Skills Development, SETA administration, training coordination, LMS administration, HR administration or a similar role will be advantageous.
• Strong Microsoft Excel capability, including data management, reporting, formulas, filters and pivot tables.
• Experience working with HRIS, LMS platforms, reporting systems or document management systems will be beneficial.
• Strong attention to detail and the ability to manage multiple priorities and deadlines.

The Ideal Person

You'll excel in this role if you are:

• Highly organised and methodical.
• Comfortable working with systems, data and reporting.
• Naturally detail-oriented and accurate.
• Proactive in solving problems and improving processes.
• Passionate about service excellence and stakeholder support.
• Curious about technology, automation and smarter ways of working.
• Able to build productive relationships across multiple business areas.

Why Join VKB Group?

This is more than an administrative role.

It is an opportunity to become part of a Learning & Development team that is focused on creating a data-driven, digitally enabled, and future-ready learning environment. You will have the chance to contribute directly to better learning experiences, stronger compliance, smarter reporting, and continuous improvement across the Group.

If you enjoy bringing structure to complexity, turning data into insight, and helping learning operations run smoothly, we'd love to hear from you.