Legal Assistant

DETAILS OF THE VACANCY

Job Title

Legal Assistant

Location

Durban Contact Centre

Salary Grade

PASS1

Reporting to

Branch Manager

Reporting staff

None

Type of Position

Permanent

Working hours

Mondays to Fridays from 08h00 – 16h30

Alternate Saturdays from 09h00 – 12h30

PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES

The purpose of this position is to provide paralegal assistance by contacting clients to take instructions and service them at Contact Centre level. To assist members with legal advice and paralegal solutions to common problems, within the Company’s set parameters and Membership Agreement.

Key Responsibilities include, but are not limited to:

Instruction Taking

• Consulting members to take instructions via telephone.

Correspondence Management

• Despatch incoming and outgoing correspondence from members

General Administration

• Attend to general administrative tasks associated with legal and non-legal matters.

Providing Feedback to clients

• Ensuring that clients receive accurate updates and feedback on their existing matters.

MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES

Education

• Matric and National Cert/Diploma in Paralegal Studies / MENU 1(internal applicants)

Experience

• At least 1 year experience in a legal environment.
• Legal Interns: Must have completed a minimum of 6 months internship, coupled with a signed off POE, and must have completed all core legal trainings

Personal Attributes

• Integrity
• Customer Service Orientation.
• Pre-requisite Competencies
• Attention to Detail
• Planning and Organising Skills
• Time Management Skills

PRE-REQUISITE COMPETENCIES

• Knowledge Competencies
• Professional knowledge
• Product knowledge

Skill Competencies

• Accuracy
• Administrative skills
• Analytical thinking ability
• Computer literacy
• Verbal communication
• Written Communication

Behavioural Competencies

• Administrative orientation
• Computer systems orientation
• Customer service orientation
• Persistence
• Personal growth orientation

APPLICATION AND CONTACT DETAILS

To apply for this position, send in your updated cv.

Internal employees are required to attach a completed application form

Contact Person

Thembi Tambani on Email: [email protected]

Reference Number

When submitting your application, please quote reference number: SLP-032/26

Closing Date

Tuesday 30, June 2026

EMPLOYMENT EQUITY

The company’s intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.

In the event of no internal applications having been received, external applications will be considered. If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.

PROTECTION OF PRIVACY

Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.