Legal Counsellor
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Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
DETAILS OF THE VACANCY
Job Title
Legal Counsellor
Location
Contracts Specialist Durban
Salary Grade
LC1
Reporting to
Branch Manager
Reporting staff
None
Type of Position
Permanent
Working hours
Mondays to Fridays from 08h00 – 16h30
Alternate Saturdays from 09h00 – 12h30
PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES
The purpose of this position is to assist members (clients) with legal advice and paralegal solutions to common problems within the parameters set by the Company and the Scorpion Legal Protection Membership Agreement.
Key Responsibilities include, but are not limited to the following:
- Consulting with Members: Attending to clients and providing legal advice and assistance
- Drafting & Attending to Correspondence: Attending to drafting and responding to correspondence on behalf of clients
- **File Management:**Ensuring that all case files are maintained and regularly updated
- Liaison with Attorneys/Claims Dept: Attend to obtaining advice and instructions on legal matters
- Providing Feedback to Clients: Ensuring that clients receive regular updates and feedback
- General Administration: Attend to general administrative tasks associated with legal matters
MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS
Education
- Must have Matric (Grade 12); and
- Must have completed legal degree (LLB or B Proc, B Juris, BLC or B Com/BA Law)
Experience
- At least two (2) years’ legal experience. Practice experience advantageous.
- Proven experience in a customer service environment.
- Demonstrated ability to draft, review, and manage legal documentation.
- Sound knowledge of Contract Law, with practical application in a business or legal setting.
- Strong attention to detail and excellent written communication skills.
Other Technical Requirements
- Strong computer literacy skills with proficiency in Microsoft Office Suite, specifically Word, Excel, and Outlook
General working conditions
- Regular office environment and no health and safety risks involved.
- No travel involved.
PRE-REQUISITE COMPETENCIES
Knowledge Competencies
Professional knowledge
Product knowledge
Skill Competencies
Analytical thinking ability
Conceptual thinking ability
Conveying information
Administrative skills
Financial interpretation
Listening skills
Verbal & Written communication
Strong organizational and planning skills
Behavioural Competencies
Action and solution orientation
Customer service orientation
Decisiveness
Information seeking
Integrity
Numerical orientation
Working well under pressure
The ability to solve problems
Personal growth orientation
APPLICATION AND CONTACT DETAILS
To apply for this position, send in your updated CV.
Internal employees are required to attach a completed application form.
Contact Person
Thembi Tambani on Email: [email protected]
Reference Number
When submitting your application, please quote reference number: SLP 036/26
Closing Date
Friday, 17 July 2026
EMPLOYMENT EQUITY
The company’s intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.
In the event of no internal applications having been received, external applications will be considered.
If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.
PRIVACY
Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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