LEGO Store Manager - Menlyn

Are you ready to lead the future of play?

Join the LEGO® family as a Store Manager and become the face of our brand in (Location). In this role, you won’t just manage a store; you will lead a team of play experts, driving commercial success while ensuring that the LEGO® Brand, Vision, and Values are built into every customer interaction. We are looking for a self-driven leader who can motivate, energise, and inspire a team to deliver world-class performance in a "safety-first" environment.

The Mission: Lead, Inspire, Succeed

As a Store Manager, you are the architect of the store’s success. Your focus will be:

• Driving Results: Exceed Key Performance Indicators (KPIs) and maximize profitability through sound operational practices and impeccable merchandising standards.
• Exceptional Customer Journeys: Act as a role model for our service model, ensuring every client receives a "signature experience" that builds lifelong brand loyalty.
• Team Leadership & Growth: Empower your team through active coaching, continuous product training, and performance management. You turn Sales Assistants into Brand Ambassadors.
• Operational Autonomy: As a highly independent leader, you will manage daily operations—from inventory and scheduling to loss prevention—with precision and a self-motivated drive.
• Strategic Collaboration: Work closely with senior management and partners to drive big-picture business performance and foster a cooperative, high-energy working culture.

What You’ll Bring to the Team

• Leadership Excellence: At least 3 years of supervisory/management experience in a fast-paced retail environment.
• Operational Expertise: Proven mastery of POS systems, stock-takes, and inventory control.
• People Skills: Strong conflict resolution abilities and experience managing staff schedules and performance reviews.
• Independence: You are self-driven, detail-oriented, and thrive in an environment where you are trusted to lead without micro-management.
• LEGO® Passion: A genuine understanding of LEGO® products and the creative joy they bring to "builders of tomorrow."

Pre-requisites for Application

• Education: Valid Matric Certificate.
• Experience: 3+ Years Management
• Clearance: Must be comfortable undergoing credit and criminal background checks.
• Logistics: Reliable transport and a commitment to work according to the mall’s trading hours.
• References: Must provide reliable, contactable professional references.
• Environment: Must be comfortable and engaging in a child-friendly environment.

How to Apply

If you are a results-oriented leader ready to build something amazing, we want to hear from you!

Important Application Steps:

• You will need about 10 - 15 minutesto complete this application
• You will need to list reputable and contactable references for you, with their names, respective roles and current contact numbers
• You will need to upload the following documents as part of this application, so please make sure you have them available now:
  • Latest copy of your CV
  • Copy of your ID
  • Matric certificate
  • Recent photo of yourself (jpg/png)