Leisure Sales Executive

Job Advert Summary

The Leisure Sale Executive is responsible for driving revenue growth across a portfolio of city hotels and game lodges, with a primary focus on servicing our local and regional leisure trade partners that support our leisure segment. This role requires strong relationships with Tour Operators, DMCs, Wholesalers, and Key Trade Partners, coupled with a deep understanding of international booking cycles, contracting structures, and seasonal demand patterns.

The Leisure Sale Executive will actively source, convert, and grow leisure business while ensuring accurate administration, rate integrity, and alignment with the overall commercial strategy of the hotel group.

Minimum Requirements

• Minimum 3–5 years’ experience in hotel sales, preferably within leisure trade and multi-property portfolios.
• Experience selling both city hotels and safari / lodge products highly advantageous.
• Strong understanding of hotel systems.
• Relevant tertiary qualifications in Hospitality, Tourism, Sales, or Marketing preferred.

Duties and Responsibilities

Sales & Account Management (Core Focus)

• Manage and grow a defined portfolio of local, regional and international Tour Operators, DMCs, Wholesalers, and Trade Partners.

• Conduct regular sales calls as per KPI’s, presentations, and negotiations (virtual and in-person).

• Identify new trade opportunities and develop market-specific strategies for urban hotels and safari lodges.

• Drive production across FIT, Leisure groups, group series, and adhoc leisure opportunities.

• Support the conversion of high-value enquiries.

• Market Knowledge & Booking Cycles

• Demonstrate a strong understanding of source market booking windows, lead times, and travel patterns.

• Align sales activity with key contracting periods, brochure deadlines, and peak booking cycles.

• Provide insight into seasonality, demand shifts, and market trends across both urban and safari destinations.

• Portfolio & Product Management

• Represent the full portfolio confidently, articulating product differentiation between urban hotels and game lodges.

• Ensure trade partners are fully educated on product updates, USPs, room types, experiences, and access logistics.

• Coordinate and host site inspections and FAM trips in collaboration with operations.

• Contracting & Commercial Administration

• Support annual rate contracting processes for leisure trade partners.

• Support the timely distribution and execution of ad hoc trade campaigns and offers to maximize results.

• Support with driving preferred partner performance programs in line with company guidelines.

• Maintain strong discipline around rate parity and contracted terms.

• Reporting & Administrative Responsibilities

• Maintain accurate and up-to-date account records, call reports, and action plans.

• Track production of key account performance against agreed targets.

• Deliver consistent weekly sales reporting and contribute to monthly owner communications.

• Manage administration related to:

Rebate Requests

Trade communication and follow-ups

Series and adhoc group negotiations and contracting

• Collaboration & Internal Alignment

• Work closely with Revenue, Reservations, and Operations teams to ensure seamless execution of trade business.

• Provide feedback from the market to support product development, packaging, and marketing initiatives.

• Support trade shows, workshops, and international sales events where required.