Lifestyle Coach

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose The purpose of this position is to manage members’ chronic conditions, personalise treatment plans and assist members to lead a healthier lifestyle under the supervision of clinical support within the holistic integrated model.

Requirements

• A National Senior Certificate with Bachelors pass is essential

• Health-related tertiary qualification such as Pharmacy Assistant, Social Worker, Enrolled Nurse or Psychology major.

• Basic knowledge of anatomy and physiology essential

• Experience in counselling and training on HIV/other chronic conditions would be an advantage

• Understanding of managed health care environment would be an added advantage

• Strong proficiency in English, with exceptional verbal and written communication abilities

Duties & Responsibilities

• Identification of beneficiaries who are eligible for enrolment onto disease management programmes (DMP) – including high risk chronic – HIV, hypertension and diabetes, mental health, maternity and oncology programmes.

• To enrol members as identified or referred by other clinical teams onto the appropriate disease management program and escalate for follow ups according to managed care protocols and guidelines.

• Provide health education, basic counselling, and care co-ordination to at risk members under the supervision of clinical support based on documented policies and processes.

• Optimise outcomes for enrolled members with high quality interventions and empowering clients to prevent disease complications and hospitalisation.

• Monitoring of medication and care plan compliance including routine pathology monitoring and interventions.

• Load pre-authorisations to facilitate access to benefits including PMB baskets, medication and specialists.

• Accurate record keeping of interactions on each beneficiary profile.

• Provide input for monthly, quarterly and ad-hoc client reports as required.

Competencies

• A sense of urgency, focus, accountability, agility and execution to deliver results

• Innovative

• Sensitivity to individual and cultural differences

• Excellent communication (both verbal and written) and interpersonal skills

• Excellent strategic planning and prioritising abilities

• Ability to work independently

• Critical thinking abilities

• Demonstrate passion in influencing healthcare

• Demonstrate ability to work well within a team and across functional units