Logistics Administrator

The Logistics Administrator will provide accurate, timely and organized administrative support to the Operations & Logistics Planner and the wider Poynting operations environment. The role supports coordination, documentation, reporting, follow-ups, data accuracy, communication and process compliance to help ensure smooth planning, logistics and operational execution.

Administrative Support

• Provide day-to-day administrative support to the Operation & Logistics Planner.
• Maintain accurate records, files, registers, spreadsheets and supporting documentation.
• Capture, update and verify operational and logistics information accurately and timeously.
• Follow up on outstanding information, documents and approvals required for planning and logistics activities.

Planning Administration

• Assist with administrative preparation of planning information, schedules, requisitions and job-related documentation.
• Update internal systems and tracking documents as instructed by the Operations & Logistics Planner.
• Monitor administrative deadlines and highlight overdue actions or missing information.
• Support communication between planning, stores, production, procurement and logistics teams.

Logistics Administration

• Prepare and maintain freight, shipment, delivery and collection documentation as required.
• Assist with communication with freight forwarders, suppliers, customers and internal stakeholders.
• Track shipment, delivery and collection of information and escalate exceptions or delays.
• Support COD payment follow-up with Finance and maintain proof of payment records where applicable.
• Maintain accurate logistics spreadsheets, registers and filing systems.
• Provide administrative support for resolving documentation, shipment or delivery queries.

Administration and Reporting

• General correspondence and administration completed accurately and timeously.
• Email, inbox, data and document control managed effectively.
• Reports, reconciliations, registers and trackers completed accurately and on time.
• Professional communication is maintained with internal and external stakeholders.
• Departmental processes and standard operating procedures followed consistently.
• Statistics, information and administrative feedback supplied as requested by the Operations & Logistics Planner.

Values and Conduct

• The Poynting brand: we value the promotion of the brand by maximizing exposure of brand symbols and colors on products in marketing. We ensure our behavior and products embody the brand with the promises outlined here.
• Innovation, use of MVPs and agile development methodologies are core values to create user-relevant products. We value similar methodologies to streamline internal functions and to galvanise and empower sales partners and provide creative marketing support.
• Fearless Initiative and Risk-Taking: We cherish bold and assertive employees and teams who dare to take initiative and embrace calculated risks. We celebrate failures as steppingstones to progress and forgive mistakes that result from genuine efforts to advance our business.
• Teamwork and Synergy: Vulnerability, honesty, mutual trust, and integrity are nurtured and demanded as these are key drivers of team excellence.
• Diversity and Inclusion: We embrace diversity and strive to provide equal opportunities to all, recognizing the substantial commercial and internal benefits it unlocks. We actively eliminate biases that hinder company diversity.
• Global citizens: We value and take care of our environment, employees, and other stakeholders, and want to enrich societies around us. We welcome and immerse ourselves in different world cultures since this is key to achieving our Vision.

Qualifications & Experience

• Minimum qualification: Diploma or certificate in Logistics, Freight Forwarding, Supply Chain Management, Business Administration, or a related field. A relevant degree will be advantageous.
• 1–3 years’ experience in a logistics, freight, transport, warehousing, shipping, or logistics administration environment.
• Strong freight knowledge is required, including an understanding of local and international freight processes, courier requirements, shipment tracking, collections, deliveries, and freight-related administration.
• Practical understanding of freight and shipping documentation, including commercial invoices, packing lists, waybills, delivery notes, proof of delivery, customs-related documents, and supporting shipment records.
• Ability to communicate effectively with freight forwarders, couriers, suppliers, customers, internal sales, finance, stores, and operations teams.
• Understanding of transport scheduling, shipment follow-up, route planning, delivery coordination, and escalation of freight delays or documentation issues
• Proficiency in Microsoft Excel, Word, Outlook, and ERP systems such as Navision or Microsoft Dynamics Business Central.
• Ability to prepare reports, maintain accurate freight records, update shipment registers, reconcile logistics information, and manage supporting documentation.
• Strong attention to detail, accuracy, follow-up discipline, customer service orientation, and ability to work under pressure while meeting logistics deadlines