Logistics and CRP Manager

PURPOSE OF THE JOB

To manage the Marketing Logistics and pipelines in order to maintain and enhance Dikwena Chrome's reputation as a reliable and reputable supplier.

BALANCED SCORECARD PILLARS, ROLES AND RESPONSIBILITIES:

SAFETY, HEALTH, ENVIRONMENT AND QUALITY

• Identify and assess level of issue based risk exposures in area of responsibility by considering exposures to the business, financial and legal issues, people, equipment, material, environment, processes, etc.
• Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.)
• Manage SHEQ compliance within the Department through effective use of the Toolbox
• Utilise the Integrated Management System (IMS) to analyse, identify trends, initiate, mitigate, investigate and report SHEQ status

PEOPLE

Manage the Department:

• Ensure an enabling climate/culture
• Manage labour stability by minimising labour turnover
  • Labour complement in line with budget
  • Achieve HDSA/Female targets for the Department
• Manage performance against set targets and competencies
• Ensure IDP’s are linked to performance results and implemented as per plan
• Conduct career discussions and implement actions with all identified talent (quarterly)
• Ensure discipline is maintained (absenteeism, lateness, overtime, misconduct, etc.)
• Coach and counsel people to ensure improved performance levels
• Conduct recruitment interviews

CUSTOMERS

Customer Relations:

• Render the right service first time
• Manage relationships with key stakeholders
• Maintain and enhance Samancor's reputation as a reliable and reputable supplier

Suppliers Relations:

• Manage relationships with key suppliers
• Liaise and deal with logistical issues (Ports, Transporters, Shipping lines, Rail, etc.)

BUSINESS PROCESSES

Marketing Logistics Strategy:

• Align Marketing Logistics strategy to Samchrome/ South African environment

Policies and Procedures:

• Initiate and develop Marketing Logistics Policies, Procedures, Standards, Protocols, Work Instructions, Codes of Practice, etc.

Management:

• Optimise usage of Port, Road, Rail and Storage facilities
• Oversee all South African logistics service providers
• Negotiate terms, conditions and rates with all service providers
  • Clearing and Forwarding Agents
  • Container Shipping lines
  • Inspection companies
• Optimise Marketing Logistics stock levels and movements within the Logistics pipeline
• Optimise Marketing Logistics pipeline efficiencies and minimise waste
• Manage the Total Quality Control system

Quality:

• Deal with and resolve customer complaints

GROWTH

Business Improvement:

• Identify opportunities for improvements within the Logistics pipeline
• Drive improvement projects as required

SHAREHOLDER VALUE

Financial Management:

• Manage the marketing Logistics budget
• Manage Departmental costs
• Ensure Corporate Governance
• Comply with Financial Policies and Procedures
• Protect company assets

BEHAVIOURAL COMPETENCIES:

• Safety Leadership
• Innovation
• Strategic Leadership
• Strategic Planning, Organising & Control
• Results Orientation & Implementation
• Systematic Problem Solving & Decision Making
• Aligning Performance for Success
• Building and Maintaining Relationships
• Change Leadership
• Financial & Entrepreneurial Insight
• Adhering to Values

WORKPLACE COMPETENCIES:

Skills:

• Microsoft Programs
• Samancor Chrome Systems (IMS, EBMS, Chromedoc, MES, SAP, Coupa)
• Managing stock
• Managing freight care
• Administering the freight logistics office
• Apply strategic road transport management principles
• Monitor and manage the routing and scheduling function
• Develop and manage the road transport marketing strategy
• Evaluate stock policies and logistic services
• Managing and implementing quality assurance systems
• Providing customer service
• Conduct costing and budgeting
• Apply standard operating procedures and practices
• Manage logistics operations
• Operating computer systems
• Maintain health, safety and security within the internal environment
• Operate according to standard operating procedures and within the parameters of applicable legislation
• Resolve customer queries / complaints

Knowledge:

• Demonstrate an understanding of:
• Know and understand the basics of marine insurance
• Demonstrate the basic legal principles applied to shipping
• Demonstrate an understanding of the basics of local and international trade
• Demonstrate an understanding of the basics Maritime Geography
• Understanding industry, structures, terms and concepts
• Demonstrate an understanding of occupational health, safety and personal hygiene within the transport industry

Minimum Requirements:

• B.Eng./BSc.(Eng.) Degree in Logistics/business/commerce or equivalent.
• 8 years’ relevant experience, preferably 3 years’ managerial experience

Closing Date: 22 October 2026