Logistics Coordinator
DHL
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Join us at Hillebrand Gori – a company of DHL Global Forwarding Are you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.
With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics company in the world. Start your career with our amazing team! Learn more about us: https://www.hillebrandgori.com/
Hillebrand Gori is looking for a Logistics Coordinator.
Job Purpose:
Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.
Key Tasks:
- Administer import/ export plans and processes to optimize service and performance
- Perform transactional operational tasks related to import/ export in adherence to regulations and internal procedures
- Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations
- Prepare calculations for duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations
- Draft, distribute and archive all required import/ export documents
- Check invoices and shipping documents to enhance accordance with federal regulations
- Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations
- Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations
- Administer IT systems related tasks to provide updated information on shipment
- Cooperate with internal functions such as customer service, product, sales, etc.
- Connect with overseas office to check and verify shipment information
- Resolve recurring issues, and suggest enhancements for import/ export work methods focusing on increasing effectiveness and efficiency
- Explain facts, policies and practices related to job area
- Support and interact primarily with colleagues of own sub-function
- Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge
- Individual contributor without direct responsibility for leading others
Skills:
Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation
Qualifications & Key Requirements:
Education Level
- Bachelor’s Degree or equivalent experience/qualification
Experience Level
- Less than 2 years
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 days ago
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