Logistics Supervisor

Job Summary Are you ready to take your skills to the next level and make a real impact as a Logistics Supervisor?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success. The role is based in Johannesburg, South Africa (Onsite role). Be part of a strategic, agile, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration!

Scope of the Role: Perform, with minimal supervision, highly complex activities related to the planning of logistics and the distribution of products, ensuring the implementation of best practices. Responsible for managing and optimizing all logistics activities, with a primary focus on customs clearance, import/export operations, inbound & outbound material flow, and team development. The role ensures full compliance with customs regulations, timely movement of goods, accurate documentation, and a continuously improving logistics workforce.

Where You’ll Make a Difference Customs & Clearance Management (Primary Focus):

• Lead and oversee all import and export customs processes to ensure smooth and timely clearance.
• Prepare, verify, and approve all necessary customs documentation (commercial invoices, packing lists, COO, HS codes, etc.).
• Coordinate closely with customs brokers, freight forwarders, port authorities, and regulatory agencies to resolve clearance issues.
• Monitor tariffs, duties, VAT, exemptions, and regulatory changes to ensure full compliance and cost optimization.
• Ensure accurate classification of goods and proper application of INCOTERMS, duty structures, and customs policies.
• Track all shipments from port of origin to final delivery and proactively resolve any potential delays or discrepancies.
• Maintain updated records of all customs transactions and audits for internal and external requirements.

Inbound & Outbound Logistics Management:

• Manage inbound flow of materials, spare parts, and equipment— ensuring proper receiving, inspection, and documentation.
• Coordinate arrival schedules with suppliers, transportation companies, and warehouse teams (Ensure timely dispatch of finished goods to customers or distributors)
• Oversee outbound shipments, including packaging, labeling, loading, and documentation accuracy.
• Coordinate with carriers to optimize transportation costs, routes, and delivery performance.

What Makes You the Right Fit What Makes You the Right Fit?

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
• 5–7 years’ experience in logistics operations with strong customs and clearance experience.
• Solid knowledge of export/import laws, HS codes, customs systems, and INCOTERMS.
• Experience with ERP/WMS systems (SAP, Oracle, Odoo, Microsoft Dynamics, etc.)
• Developed and enforced SOPs covering customs, inbound, outbound, and logistics operations.
• Driven process improvement initiatives
• Has experience in ensuring full compliance with company policies, HSE standards, and government regulations.
• Very good command of English (written and verbal. Fluent proficiency

How Would You Stand Out?

• Effective Delegation & influencing skills.
• Ability to arbitrate and or resolve conflict
• Strong collaborator & communicator with internal & external teams

Why Choose Us?

• Work Profile: Permanent role
• Professional onboarding process
• Flexibility, agility in approach to project execution
• Ability to work with multiple disciplines in a dynamic, global environment
• Training opportunities
• Learning and development programs from day one

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more