Maintenance Administrator

About Us

Tsebo Facilities Solutions is looking for a Maintenance Administrator to supervise and coordinate staff housing maintenance operations, ensuring the effective delivery of maintenance services, technical support, preventative maintenance activities, and contractor management. The role is responsible for maintaining high facility availability, quality workmanship, safety compliance, and customer satisfaction within the staff accommodation environment.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Maintenance Operations

• Supervise, assign, and monitor maintenance work performed by technical staff.
• Coordinate repairs and maintenance activities including:
  • Electrical systems
  • Plumbing
  • Carpentry
  • Air conditioning
  • Locking mechanisms
  • Painting
  • Civil works
  • Kitchen equipment
  • General building maintenance
• Attend to maintenance requests received through the Helpdesk and PRAGMA system.
• Ensure work orders are prioritized, completed, and closed within agreed timelines.
• Conduct quality inspections of completed work.
• Escalate critical failures immediately to management and provide ongoing updates until resolution.
• Perform standby duties when required.

Contractor Management

• Supervise external contractors on site.
• Ensure contractors comply with contractual obligations, scope of work, and service level agreements.
• Verify work quality before contractor sign-off.
• Ensure contractors maintain housekeeping standards and follow site safety requirements.
• Monitor contractor performance and service delivery standards.

Preventative Maintenance

• Ensure preventative maintenance schedules are implemented and maintained.
• Maintain equipment registers and service records.
• Monitor contractor performance on preventative maintenance programmes.
• Ensure maintenance activities are carried out cost-effectively and within agreed standards.

Audits and Inspections

• Conduct routine inspections and audits.
• Lead maintenance team "walk-the-floor" inspections.
• Review work quality and service delivery standards.
• Support quality control processes and compliance reviews.

Team Leadership and Training

• Supervise and guide maintenance staff performance.
• Conduct on-the-job assessments and skills evaluations.
• Identify training needs and recommend development interventions.
• Promote a culture of pride in workmanship, accountability, and customer service.
• Coach team members to improve service delivery and technical capability.

Inventory and Stores Management

• Request and collect materials and spare parts as required.
• Maintain control of stock within the Housing Stores.
• Ensure stock issuing and reordering procedures are followed.
• Participate in monthly stock counts.
• Maintain stock variances below 1%.

Stakeholder and Client Service

• Build and maintain effective relationships with Sun City Housing teams and other operational stakeholders.
• Provide timely feedback on maintenance requests and service delivery.
• Ensure customer needs are addressed effectively and professionally.
• Submit reports as required by management.

Health, Safety, Environment and Quality

• Comply with all company SHEQ policies and procedures.
• Adhere to ISO 9001, ISO 14001 and ISO 45001 requirements.
• Ensure staff and contractors follow all safety regulations.
• Support a safe, compliant, and environmentally responsible workplace.

Ad Hoc Responsibilities

• Perform any reasonable duties requested by the Sun City Housing Team, Site Engineering Manager, Operations Manager, or Site Complex Management.

Skills and Competencies

• Electrical maintenance
• Mechanical maintenance
• Plumbing systems
• Carpentry and woodwork repairs
• General building maintenance
• Preventative maintenance planning
• Fault finding and root cause analysis
• Contractor management
• Occupational Health and Safety Act knowledge
• Fire and emergency procedures Inventory and stock control
• PRAGMA maintenance management system
• Microsoft Office proficiency
• Safe use of hand and power tools

Qualifications

Qualifications

• Matric / Grade 12
• NTC 3, NTC 4, NTC 5, Trade or Technical qualification
• Construction, Electrical, Mechanical, or Building Maintenance background
• Relevant maintenance-related technical certification

Experience

• Minimum 3 to 4 years' experience in a similar maintenance or facilities environment.
• Experience supervising maintenance or technical support teams.
• Experience coordinating contractors and service providers.
• Experience working in a customer-focused facilities management environment.