Maintenance Specialist Trackless
Samancor
Other, Limpopo
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
PURPOSE OF THE JOB:
To drive the overall management, direction and continuous improvement of the Asset Capability Assurance process in a safe manner, through clearly defined strategies and objectives for the maintenance of the trackless fleet, workshop facilities and associated re-fuelling facilities.
BALANCED SCORECARD PILLARS, ROLES AND RESPONSIBILITIES:
SAFETY, HEALTH, ENVIRONMENT AND QUALITY
- Identify and assess level of issue based risk exposures in area of responsibility by considering exposures to business, financial, legal issues, people, equipment, material, environment, processes, etc.
- Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.)
- Manage SHEQ compliance within the Process through effective use of the Toolbox
- Utilise the Integrated Management System (IMS) to initiate, investigate and report SHEQ status
PEOPLE
Supervise the Team: (Trackless Mobile Machinery & Mines)
- Ensure and enabling climate / culture
- Maintain labour stability by minimising labour turnover
? Labour complement in line with budget
- Manage performance against set targets and competencies
? Ensure IDP’s (Individual Development Plan) are linked to performance results and implemented as per plan
- Conduct career discussions and implement actions with all identified talent (quarterly)
- Ensure discipline is maintained (absenteeism, lateness, overtime, misconduct, etc.)
- Coach and counsel people to ensure improved performance levels
Conduct recruitment interviews CUSTOMERS
- Ensure Customer Satisfaction
BUSINESS PROCESSES
Operational:
- Ensure recognised and proper maintenance of the overall trackless fleet to obtain 85% availability.
- Ensure that the SAP PM (Planned Maintenance) data and work management meets Samancor Chrome standards at all times
- Monitor corrective maintenance workload vs available manpower
- Coach and mentor team members on effective trackless equipment maintenance management
- Create quality awareness and quality service awareness within the team
- Provide regular feedback to the Resident Engineer.
- Monitor and minimize overtime worked by team members
- Compile and submit monthly trackless performance report
- Maintain Yellow Machine Report
- Monitor and maintain HQMS procedures
Trackless Fleet availability / reliability:
- Check uptime data, investigate where necessary and take corrective action
- Keep record of breakdowns, call-outs, spares usage, etc. for all trackless equipment.
- Become totally integrated into the mining team to provide a comprehensive trackless support service
- Ensure that relevant trackless equipment spares and adequate quantities are kept in stock, and devise action plan to handle emergency situations
- Establish a practical office management and filing system to promote good administration and record keeping.
- Prioritise and plan work within the team structure
- Compile preventative maintenance schedules on trackless equipment.
- Perform mean time between failures calculations and take steps to solve down-time problems
- Implement modifications / upgrades / major repairs according to procedures
Development:
- Act as linage for the training department in the technical and behavioural training of all your subordinates.
- Provide specialist technical advice/assistance to mining and engineering team members
Stand by:
- Perform senior stand by duties on designated areas from time to time
- Report any trackless equipment breakdowns which has the potential to or has resulted in a lost blast during call outs immediately to the Resident Engineer
- Provide specialized on-site assistance to trackless personnel if requested.
WORKPLACE COMPETENCIES:
Systems:
- Microsoft Programs
- Samancor Chrome Systems (IMS, EBMS, Chromedoc, SAP, Coupa, MES)
Job Skills:
- Required training as per training matrix
- Soft Skills as identified per department / level
Knowledge:
Demonstrate an understanding of Trackless mining operations
Minimum Qualifications:
- Degree or National Diploma (Engineering)
- N5 studying towards N6 (Engineering)
Experience:
4 Years relevant experience (Engineering)
Closing date: 7 August 2026
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
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