Manager AI and Intelligent Automation (One year contract)

Job Advert Summary

Exxaro Resources is seeking a skilled Manager AI and Intelligent Automation to join our team in Centurion on a one-year contract. In this role, you will drive innovation by leading our AI, Business Applications, Intelligent Automation, and Analytics centers of excellence, delivering data-driven solutions that create significant business value. We are looking for a candidate with strong expertise in strategic planning, stakeholder and change management, demand management, vendor oversight, and a commitment to service excellence following ITIL best practices. At Exxaro, you will thrive in a dynamic and inclusive environment that encourages innovation, professional development, and a focus on sustainable impact. Join a market-leading company dedicated to advancing technology and employee growth. Apply now to be part of an exciting journey in intelligent automation and analytics.

Minimum Requirements

• BSc (Hons) in Information Systems Technology or a related field (Essential/Minimum).
• Certificate in ITIL Foundation (Essential/Minimum).
• Management Development Programme (Essential/Minimum).
• Psychometric Assessment(Essential/Minimum).
• Certificate of Fitness (Essential/Minimum)
• DevOps Leader Professional Certification to lead and manage DevOps processes within a multiparty environment (Essential/Minimum).
• 8 to 10 years of relevant experience managing Business Insights Centres of Excellence, including AI, Business Applications, Intelligent Automation, and Analytics.
• Proven ability to engage and influence stakeholders at all levels, demonstrating emotional intelligence and strong negotiation skills.
• Demonstrated business acumen with strategic thinking, foresight, and expertise in data mining and solution design.
• Experience managing complex change management processes in dynamic business environments.
• Strong vendor and third-party management skills, ensuring alignment with service level agreements and effective contract negotiation.

Duties & Responsibilities

• Lead and manage the AI, Business Applications, Intelligent Automation, and Analytics centres of excellence to ensure optimisation of functional capabilities and business value delivery.
• Oversee the end-to-end demand management process, ensuring efficient prioritisation and resolution of operational issues within agreed Service Level Agreements.
• Drive continuous improvement initiatives by implementing best practices, knowledge management, and process enhancements aligned with organisational objectives.
• Manage vendor relationships and third-party service providers, ensuring compliance with contract terms, service levels, and value extraction.
• Provide strategic oversight for DevOps leadership in a multiparty environment, facilitating seamless solution delivery and system lifecycle management.
• Ensure rigorous compliance with governance, legal, and audit requirements, maintaining data integrity and information security across all systems.
• Lead and develop a high-performing, diverse team by fostering a customer-centric culture, managing talent, and promoting continuous professional development.
• Prepare and control the department's budget, monitor operational expenditure, and identify opportunities for cost optimization within the AI and automation functions.
• Facilitate effective stakeholder engagement by employing strong emotional intelligence, communication, and negotiation skills to align initiatives with business strategy.