Manager
Ou Meul Bakery & Cafe
Other, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
FLOOR MANAGER – OU MEUL PINELANDS
Location: Pinelands, Cape Town
Position: Full-Time Floor Manager
Ou Meul Pinelands is looking for an experienced and energetic Floor Manager to join our team.
This is a fast-paced, high-volume coffee shop and restaurant serving hundreds of guests daily. We are looking for a hands-on leader who thrives under pressure and can lead a team of approximately 40 staff members while delivering exceptional customer service.
Minimum Requirements
- Minimum 3 years' experience as a Floor Manager or Assistant Restaurant Manager in a busy café, coffee shop or restaurant.
- Proven experience managing teams of 30–40 employees.
- Strong leadership and communication skills.
- Excellent customer service and conflict resolution abilities.
- Ability to work under pressure in a fast-paced environment.
- Experience with staff scheduling, stock control and daily restaurant operations.
- Must be reliable, well-presented and passionate about hospitality.
- Own transport and flexibility to work weekends, public holidays and shifts.
Key Responsibilities
- Lead and motivate the front-of-house team.
- Ensure exceptional guest service at all times.
- Manage daily floor operations and service flow.
- Monitor staff performance and maintain company standards.
- Handle customer complaints professionally.
- Work closely with the kitchen and management team to achieve sales and operational targets.
If you are a driven hospitality professional who leads by example and enjoys working in a busy environment, we'd love to hear from you.
To apply, please send your CV to: [email protected]
Pay: R10 000,00 - R14 000,00 per month
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Today