Manager Warehouse

The Role Purpose:

The Warehouse Manager is responsible for overseeing the day-to-day operations of the warehouse, ensuring the smooth and efficient receipt, storage, and dispatch of products. This role focuses on maintaining a safe, organized, and productive warehouse environment, improving operational efficiency, and leading a team to meet business objectives and customer expectations.

Duties:

Warehouse Operations & Order Fulfillment Management

• Lead and manage all warehouse activities, including receiving, storing, picking, packing, and shipping products, ensuring alignment with company goals and customer satisfaction standards.
• Continuously improve the efficiency of warehouse workflows to ensure timely order fulfillment, reduce costs, and enhance operational performance.
• Oversee the seamless integration of warehouse operations with the broader supply chain, ensuring accurate inventory levels, effective order processing, and tracking.
• Develop and implement long-term strategies to streamline operations, maximize efficiency, and improve quality, using data-driven insights to inform decisions.

Inventory Management & Strategic Control

• Lead the management of inventory across the warehouse, ensuring optimal stock levels based on sales data, trends, and demand forecasting.
• Implement advanced inventory management techniques to reduce stockouts and overstock situations. Establish policies to minimize inventory discrepancies and maintain data accuracy.
• Foster strong relationships with suppliers and vendors to ensure timely and efficient stock replenishment.
• Oversee the management of product returns, exchanges, and damaged goods, ensuring that processes are efficient and accurate.

Leadership & Team Development

• Lead, mentor, and develop a high-performing warehouse team. Foster a culture of accountability, teamwork, and operational excellence.
• Implement a performance management system to set clear operational targets, conduct regular performance reviews, and create personalized development plans.
• Build a positive warehouse culture that encourages collaboration, continuous learning, and achievement of operational goals.
• Lead safety initiatives in the warehouse, ensuring compliance with safety regulations and best practices.
• Ensure appropriate staffing levels and resource allocation to meet business demands, particularly during peak periods, and that staff are properly trained and prepared for evolving needs.

Process Optimization & Innovation

• Spearhead continuous process optimization efforts, using data and technology to drive operational improvements and eliminate inefficiencies.
• Identify and evaluate new technologies and automation tools to streamline operations, reduce manual effort, and enhance accuracy.
• Work closely with supply chain, logistics, and IT teams to identify areas where process improvements can be implemented across the entire warehouse

Skills and Experience Minimum Requirements:

• Ability to work long hours.
• Own transport.
• Grade 12
• Minimum of 5 years’ experience in Logistics and/or Warehousing
• 3- 5 years management experience

Required Knowledge:

• Background in Logistics/Transport.
• Computer literacy.
• Relevant Warehouse or Supply Chain Management qualification

Required Skills:

• Strong communication and negotiation skills.
• Ability to anticipate and solve practical problems.
• Proven reasoning skills.
• Team player with initiative.
• Good interpersonal skills.
• Strong managerial and leadership skills.

Other Required Competencies:

• Computer literacy.
• Logistics/Transportation Management.

Job Reference: RTT76594