Marketing Assistant

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Marketing Assistant – Retail Marketing will support the execution and coordination of tactical retail marketing activities across PayJoy South Africa. The role is responsible for ensuring consistent execution of point-of-sale materials, retail branding, agency coordination, PayJoy Connect auditing, and campaign tracking across retail and kiosk environments.

Responsibilities

• Coordinate the execution and tracking of retail point-of-sale (POS) materials across kiosks and partner stores.
• Support PayJoy Connect auditing and reporting to ensure retail compliance and execution standards are maintained.
• Manage and track deliverables from retail agencies, suppliers, and promoters.
• Assist with the coordination of retail activations, campaigns, gifting, and promotional activities.
• Maintain marketing inventory records and assist with distribution logistics for retail marketing materials.
• Support reporting, administration, and execution tracking related to retail marketing campaigns and activities.

Requirements

Software / Hardware Knowledge

• Microsoft Office Suite: Excel, PowerPoint, Word, and Outlook
• Google Workspace
• Familiarity with smartphones and mobile applications
• Experience using project tracking or task management tools is advantageous

Specific Knowledge

• Understanding of retail marketing and point-of-sale execution
• Knowledge of retail environments, kiosks, and in-store activations
• Understanding of agency and supplier coordination
• Exposure to marketing campaign execution and reporting

Expected Results from the Position

• Consistent and accurate execution of retail marketing activities
• Improved tracking and accountability of POS and retail campaigns
• Timely coordination of agencies, suppliers, and retail deliverables
• Effective operational support to the marketing department

Skills

• Strong organizational and administrative skills
• High attention to detail
• Good communication and interpersonal skills
• Ability to multitask and manage deadlines
• Problem-solving mindset
• Ability to work independently and within a team

Desirable but Not Essential Requirements

• Previous internship or exposure to marketing or retail environments
• Experience working with agencies or field teams
• Basic understanding of reporting and campaign analysis

Benefits

• 100% Company Funded : Private Health Insurance for employee and immediate family
• Pension Fund
• Company-funded employee life and disability insurance
• 20 days vacation, unlimited sick leave
• $2,000 USD annual Co-working Travel perk
• $2,000 USD annual Professional Development perk
• Phone Finance, headphone benefit, home office equipment allowance and wellness perks
• Catered Lunch PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.