Marketing Manager
Al Baraka Bank
Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
MAIN FUNCTIONS OF THE JOB
- Strategic Marketing Planning: Develop and implement a marketing strategy that aligns with business goals and market opportunities while adhering to Shariah principles.
- Brand Management: Oversee the development and maintenance of the bank's brand, ensuring consistency across all channels.
- Campaign Management: Plan, execute, and manage marketing campaigns across digital, print, and social media platforms.
- Customer Relationship Management (CRM): Develop strategies to improve customer engagement and retention using data analytics for personalized marketing.
- Stakeholder Collaboration: Coordinate with internal departments and manage relationships with external partners for effective marketing execution.
- Digital Marketing and Innovation: Lead digital marketing efforts, keeping up-to-date with the latest trends and implementing new digital tools.
- Loyalty Programs: Develop Shariah-compliant loyalty programs, focusing on customer retention and value creation.
- Corporate Social Responsibility (CSR): Oversee the Bank’s CSR strategy, ensuring it aligns with Islamic values.
- Management of Budget Control: Manage and allocate the marketing budget, ensuring adherence to financial controls.
- Advertising and Media: Liaise with advertising agencies, manage media relations, and oversee communication initiatives.
QUALIFICATIONS
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Certification in Islamic Finance or Shariah Compliance is an advantage.
PREFERRED EXPERIENCE
- 7-9 years of marketing experience, with 2-3 years in a managerial capacity.
- Experience in banking or financial services, particularly in Islamic banking, is highly desirable.
- Experience in media communications / Public speaking.
KNOWLEDGE
- In-depth knowledge of Islamic banking principles and Shariah-compliant marketing practices.
- Strong understanding of South African banking regulations and market trends.
- Expertise in digital marketing, CRM, and brand management.
NOTE
- Travel nationally and to events is a requirement of this position.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 4 days ago