Medical Biller — Arbitration Payment Follow-Up

Medical Biller — Arbitration Payment Follow-Up
Remote | Philippines | Two Openings
MVM Management Company

We are hiring two experienced medical billers to follow up on outstanding payments for our arbitration department.

This role focuses on payer follow-up and collection tracking for claims handled through the U.S. federal Independent Dispute Resolution (IDR) process. We need persistent, organized billers who document clearly and follow each account through resolution.

Responsibilities
Review assigned claims and arbitration outcomes to identify outstanding payments.
Contact insurance companies by phone, portal, and written correspondence.
Confirm payment status, amounts, payment references, and expected payment dates.
Investigate missing, partial, or incorrectly applied payments.
Coordinate with payment-posting staff to verify receipt and reconcile balances.
Maintain accurate follow-up notes and schedule the next action for every open account.
Escalate delayed or disputed payments with supporting documentation.
Report collections, unresolved balances, and payer obstacles.

Qualifications
Experience in U.S. medical billing, accounts receivable, or insurance collections.
Strong payer follow-up and telephone communication skills.
Ability to interpret EOBs and ERAs and investigate payment discrepancies.
Strong spreadsheet and documentation skills.
Arbitration or No Surprises Act experience preferred.
eClinicalWorks experience is a plus.

Work requirements
Remote position based in the Philippines, with availability during U.S. Eastern business hours, reliable internet, and a private workspace.

To apply
Submit your résumé and describe your insurance collections experience, the payers you have worked with, and any arbitration payment follow-up experience.

Pay: R15 000,00 - R16 000,00 per month

Work Location: Remote