Mental Health Programme Support Intern

About the Role

Altwork is seeking an enthusiastic Mental Health Programme Support Intern to assist in the coordination and administration of our educational projects delivered by NXG Enterprises, a UK based education services company — see more at nxg.org.uk. This internship offers a valuable opportunity for an undergraduate or graduate student pursuing a degree in education, administration, project management, or a related field to gain hands-on experience in project coordination within the education sector.

Key Responsibilities

Administrative Support

• Assist in the day-to-day administrative tasks required for the smooth operation of educational projects. This includes managing correspondence, filing, and organizing office documents.

Data Management

• Support the maintenance of accurate and up-to-date databases using Excel and CRM systems. Ensure all participant and project data are recorded efficiently.

Enrollment and Scheduling

• Help oversee the registration and enrollment process, ensuring a smooth onboarding experience for program participants. Assist in scheduling sessions, coordinating staff rotas, and managing logistical details.

Communication

• Liaise with educational institutions and stakeholders under the supervision of the Educational Project Coordinator to communicate program offerings, updates, and gather feedback.

Event Coordination

• Assist in the organization and logistics for events, workshops, and other program-related activities.

Document Preparation

• Prepare and distribute administrative documents such as reports, proposals, and program guidelines under guidance.

Compliance Assistance

• Support the Educational Project Coordinator in ensuring that programs comply with local educational standards and policies.

Requirements

• Currently enrolled in or recently completed a degree in Education, Administration, Project Management, or a related field.
• Strong organizational skills with a high level of attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite, with advanced skills in Excel.
• Ability to work independently and collaboratively within a team environment.
• Demonstrated enthusiasm for educational project coordination and mental health initiatives.
• Availability to work 2–3 days per week on-site at the AltWork Office, Milnerton Mall.
• Flexibility to accommodate academic schedules with varying shift patterns, including day, evening, night, and weekend options.
• Willingness to participate in on-call support during critical incidents as needed.

Benefits

• Gain practical experience in educational project coordination and administration.
• Exposure to the workings of a dynamic organization within the education sector.
• Opportunity to network with professionals and stakeholders in the education industry.
• Mentoring and guidance from experienced project coordinators.
• Travel and lunch expenses covered.

Currently pursuing or recently completed (within ~2 years) a degree or diploma in Education, Education Management, Business/Public Administration, Project Management, Social Sciences, or a related field