N6 INTERNSHIP PROGRAM: INFORMATION TECHNOLOGY - MARLBORO, SANDTON, JHB

The intern will support day-to-day ICT operations, assist users with basic technical issues, and gain exposure to systems, networks, hardware, software, and administrative IT processes.

Key Responsibilities

• Provide first-line support to staff for basic hardware, software, printer, email, and network-related issues.

• Assist with setting up computers, laptops, user accounts, printers, and other ICT equipment.

• Install, configure, and update approved software under supervision.

• Log, track, and follow up on IT support requests using the company’s helpdesk or ticketing process.

• Assist with basic network troubleshooting, including connectivity checks and escalation of unresolved issues.

• Support data backup, file management, and basic system administration tasks.

• Maintain IT asset records, equipment registers, and documentation.

• Assist with ICT projects, system rollouts, and user training where required.

• Follow company policies relating to information security, confidentiality, and responsible use of technology.

• Perform general administrative duties within the IT department.

• N6 qualification in Information Technology, Computer Science, Information Systems, or a related ICT field.

• Basic understanding of computer hardware, software, networking, operating systems, and Microsoft Office applications.

• Completed theoretical studies and seeking practical workplace experience.

• Good written and verbal communication skills.

• Ability to troubleshoot basic technical problems and escalate where necessary.

• Willingness to learn, take instructions, and work as part of a team.

• South African citizenship

• Previous experience is not required, but basic IT support exposure will be advantageous.

• Available to work over weekends and festive periods when required by the company.

Skills and Competencies

• Customer service orientation and patience when assisting users.
• Problem-solving and analytical thinking.
• Attention to detail and accuracy in record keeping.
• Time management and ability to prioritise tasks.
• Professional conduct and respect for confidentiality.
• Basic knowledge of cybersecurity awareness and safe technology practices.
• Ability to work under supervision and follow standard operating procedures.

Learning Outcomes

• Practical experience in ICT support and user assistance.
• Exposure to workplace systems, networks, and IT administration processes.
• Improved troubleshooting, communication, and documentation skills.
• Understanding of IT service delivery, escalation processes, and workplace professionalism.
• Preparation for entry-level roles such as IT Support Technician, Helpdesk Assistant, Junior Systems Support, or ICT Administrator.

Employment Equity

Preference will be given to candidates in line with the company’s Employment Equity objectives.

Application Requirements

Applicants should submit a CV, certified copy of ID, certified copies of qualifications or academic records, and any supporting documents required by the host company or institution.

CLOSING DATE – 03 JULY 2026

APPLY NOW!!