NCC Controller

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an NCC Controller based at the Head Office in Centurion, Gauteng, reporting to the NCC Manager.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the NCC Controller plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage .

Main Responsibilities

24/7 Surveillance

• Continuously monitor multiple CCTV feeds, access control systems, alarm systems (including intrusion detection, fire, and environmental alarms), and other security technologies specific to communication tower sites.

Incident Response

• Promptly identify, assess, and respond to security incidents, alarms, and emergencies, including unauthorized access attempts, intrusions, vandalism, theft, suspicious activities, and technical malfunctions at tower sites.

Emergency Coordination

• Act as the primary communication hub during emergencies, coordinating responses with internal security teams, field technicians, law enforcement, fire services, and other relevant authorities.

Access Control Management

• Manage and monitor access control systems for communication tower facilities, ensuring only authorized personnel gain entry. This includes remote granting and revocation of access permissions as per protocol.

Communication & Reporting

• Maintain clear, concise, and accurate logs of all security activities, incidents, and responses. Generate comprehensive reports on security breaches, system failures, operational observations, and trends.

SOP Adherence

• Strictly adhere to all established Standard Operating Procedures (SOPs), emergency protocols, and company policies related to communication tower security.

Technical Monitoring

• Monitor the operational status of all security equipment, including cameras, alarms, communication systems, and access control hardware, reporting any faults or malfunctions promptly to relevant technical teams.

Inter-Departmental Liaison

• Liaise effectively with network operations centres (NOCs), field technicians, maintenance staff, and other relevant departments to address security concerns and facilitate safe and secure operations at tower sites.

Threat Assessment

• Continuously assess potential threats and vulnerabilities to communication tower security, escalating concerns to management as required.

Briefings & Handover

• Provide detailed and accurate shift handovers to ensure continuity of security operations.

Qualification and Experience

• Grade 12 / Matric Equivalent
• A three year Degree or Diploma in Health and Safety or Safety Management or
• equivalent qualification (Advantageous)
• Knowledge of relevant Legislations, security regulations, standards, incident, investigations techniques, risk assessment methodologies

Skills and Attributes

• Computer Literacy (Google/ Microsoft Office & Outlook)
• Communication (Written and Verbal)
• Risk identification
• Driving change
• Delivering objectives
• Delivering great customer service

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice