Office Administrator

We are seeking a highly organized and detail-oriented Office Administrator to manage the daily administrative operations of our panel beating workshop. The successful candidate will ensure smooth office functioning, support workshop staff, and maintain accurate records to uphold efficiency and compliance.

Key Responsibilities

• Administrative Support
• Manage reception duties: answering calls, handling customer inquiries, and scheduling appointments.
• Maintain filing systems (digital and physical) for job cards, invoices, and employee records.
• Prepare and distribute internal communications, notices, and reports.
• Customer Service
• Greet clients and provide updates on vehicle repair progress.
• Handle quotations, invoices, and payment processing.
• Assist with insurance claim documentation and liaise with assessors.
• Workshop Coordination
• Track workflow of vehicles in and out of the shop.
• Maintain stock records for parts, paint, and consumables.
• Support workshop staff with documentation for repairs and job completion.
• Financial & HR Administration
• Assist with petty cash, supplier payments, and reconciliations.
• Maintain compliance with labor regulations and company policies.
• General Office Management
• Ensure office supplies are stocked and equipment maintained.
• Oversee housekeeping standards in office areas.
• Support management with ad hoc tasks and reporting.

Qualifications & Skills

• Matric / Grade 12 (post-school qualification in Administration or HR advantageous).
• Minimum 2 years’ experience in office administration, preferably in automotive or workshop environment.
• Experience with Audatex and Vantage
• Strong computer literacy (MS Office, Excel, email).
• Excellent communication skills in English (Afrikaans/Xhosa advantageous).
• Ability to multitask, prioritize, and work under pressure.
• Customer-focused with professional telephone etiquette.

Personal Attributes

• Reliable and punctual with sober habits.
• Strong organizational and problem-solving skills.
• Team player with the ability to work independently.
• Attention to detail and commitment to accuracy.

Working Conditions

• Full-time position, based at the panel beating workshop.
• Overtime and weekend work may be required depending on workload.

Work Location: In person