Office Administrator

Our company is specialist electronic security company providing professional installation, maintenance and support services for access control, CCTV, gate automation, intercom and related security solutions across the Western Cape.

We are looking for a motivated, organised and customer-focused individual to join our growing team and become the central administrative support within the business.

The Office Administrator will be responsible for providing administrative support to ensure the efficient day-to-day operation of the office. The successful candidate will coordinate customer enquiries, assist with scheduling, prepare quotations and invoices, maintain company records and provide administrative support to management and the technical team.

This role is ideal for someone who enjoys organisation, thrives in a fast-paced environment and is looking to develop a long-term career within a growing business.

Key Responsibilities Office Administration

• Manage incoming telephone calls and emails.
• Maintain organised electronic and manual filing systems.
• Prepare business correspondence and documentation.
• Ensure the office remains organised and professional.

Customer Service

• Respond to customer enquiries.
• Schedule service calls and installation appointments.
• Communicate appointment confirmations to customers.
• Follow up on outstanding quotations.
• Maintain accurate customer records.

Quotations & Invoicing

• Prepare quotations using ServCraft system.
• Generate invoices from completed job cards.
• Send customer statements.
• Assist with general administrative support relating to customer accounts.

Operational Support

• Coordinate technician schedules.
• Update job schedules.
• Ensure completed job cards are updated

General Administration

• Arrange meetings when required.
• Maintain records
• Assist management with general administrative duties.
• Support continuous improvement of office systems and procedures.

Minimum Requirements Essential

• Grade 12 (Matric)
• 1–2 years' administration or office support experience
• Proficient in Microsoft Office (Word, Excel and Outlook)
• Excellent verbal and written communication skills
• Strong organisational and time management skills
• High attention to detail
• Professional telephone etiquette

Advantageous

• Experience within an electronic security, construction or technical services environment

Personal Attributes

The successful candidate will demonstrate:

• Excellent organisational skills
• Professional appearance and manner
• Positive attitude
• Strong customer service orientation
• Ability to work independently
• Ability to multitask under pressure
• Strong problem-solving skills
• Reliable and trustworthy
• High level of integrity and confidentiality
• Willingness to learn and grow

Working Hours

The position will work within business hours from Monday to Friday 07:30am - 16:00pm. From time to time, additional hours may be required to support operational requirements.

What We Offer

• Permanent employment
• Salary of R10,000 CTC per month
• Supportive and professional working environment
• Opportunities for training and development
• Career growth

Career Progression

This position offers an opportunity to develop into a more senior Office Coordinator or Office Manager role as the business expands and additional responsibilities are assumed.

How to Apply

Interested applicants should submit:

• A detailed CV
• A copy of their ID
• Copies of qualifications
• Contactable employment references

[email protected]

Only shortlisted candidates will be contacted. Employment will be subject to reference checks and any other pre-employment screening.

Pay: R8 500,00 - R10 000,00 per month

Work Location: In person