Office Coordinator

About Us

The purpose of an Officer Coordinator is to be a first point of contact for visitors, clients and callers. Managing the Reception area by delivering exceptional customer service, ensuring and keeping the office running efficiently and professionally. Overseeing operational and administrative tasks ensuring seamless workspace experience

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Reception and Administrative Support

• Manage reception area
• Manager Boardroom Bookings
• Handle incoming/Outgoing calls
• Coordinate and liaise with office cleaner for refreshments
• Coordinate High level meetings
• In collaboration with Midrand Office Manager ensure that visitors are welcomed and arrangements are managed effectively
• Ad-Hoc duties might involve corporate travel
• Providing general administrative support to resourcing,
• Assist in coordinating any events or initiatives that the organisation undertakes throughout the year.

Office Maintenance and Procurement

• Manage mail distribution and receiving packages and deliveries
• Arrange couriers for deliveries and collections.
• Ensure that the entrance area, meeting, and boardroom is always stocked with informative reading material and is always kept in a presentable and professional state, reflecting the standard of Tsebo Group
• Liaise with the RD in coordinating building and premises and any maintenance and improvements
• Liaise with vendors, contractors and third-party service vendors
• Manage the maintenance of Office Equipment and Assets
• Order office supplies, organise workspace supplies and consumables
• Manage any security access requirements

Process Improvement

• Proven work experience as a Receptionist, Front Office Representative or similar role;
• Proficiency in Microsoft Office Suite;
• Hands-on experience with office equipment (e.g. fax machines and printers);
• Professional attitude and appearance;
• Solid written and verbal communication skills;
• Ability to be resourceful and proactive when issues arise;
• Excellent organizational skills;
• Multi-tasking and time-management skills, with the ability to prioritize tasks;
• Customer service focused;
• Attention to detail; and
• Develop, Implement and maintain efficient office procedures and filing systems.

Finance and Budget Management

• Liaise with Bookkeeper and ensure that invoices are processed
• Assist with any finance related task and tracking

Process Improvement

• Develop, Implement and maintain efficient office procedures and filing systems.

Skills and Competencies

Specialist Skills and Knowledge

• Stakeholder Management skills
• Multitasking Skills
• Strong Interpersonal Skills
• Strong verbal and written communication skills
• Exceptional Planning & Organising skills
• Professionalism
• Teamwork and problem-solving skills
• Strict adherence to confidentiality

Qualifications

Qualifications

• Grade 12 / National Senior Certificate (minimum)
• Diploma in Office Administration dn related fields would be an added advantage

Work Experience

• 2-5 years’ experience in an administrative, reception or coordination role
• Proficiency in MS Office