Office Support Manager (all genders)

Your role

The Office Support Manager ensures the smooth running of our office environment,

supporting staff and management while maintaining operational efficiency. This role requires

strong organizational skills, project coordination, and effective communication across all

levels of the business.

As we are still in the process of securing a Cape Town office space, part of your role will

include actively assisting in this search. This is an urgent requirement for FRASER SA. As the

Office Support Manager, your reporting line will be directly to the Head of Studio.

Key Responsibilities

• Office Operations: Manage daily office functions, supplies, and facilities.
• Staff Support: Provide employees with the resources and environment they need to
• perform effectively.
• Management Liaison: Act as the point of contact between staff and senior
• management, facilitating communication and reporting.
• Service Coordination: Oversee relationships with office administrators and external
• service providers.
• Administrative Oversight: Maintain documentation and manage general office
• administration.
• Office Space Search: Support the urgent requirement of identifying and securing a
• Cape Town office location.

Your profile

• Experience: Proven background in office administration or management.
• Organizational Skills: Strong multitasking and prioritization abilities.
• Communication: Excellent interpersonal and written communication skills.
• Project Process: Ensure smooth running of project process.
• Independence: Ability to work autonomously and manage daily priorities.
• Adaptability: Professional, resourceful, and flexible in a fast-paced environment.
• A proactive, “think on your feet” attitude.

What we offer

• Work on big briefs and projects for international brands
• Chance to help shape the agency and influence growth
• Working with fantastic colleagues in a collaborative environment
• Competitive salary
• Flat hierarchy, fostering a transparent and participatory work culture
• International environment with diverse employees, clients, and locations
• Experienced team: work alongside seasoned professionals

About us

Markets move fast. So do we.

FRASER is a mix of senior creative talent from across the world, with different cultures, all pulling in the same direction.

As an independent, owner-led creative agency, we choose courage over comfort, and momentum over convenience.

FRASER was founded for brands that seek clarity and want work that produces results.

We cover the full funnel: creative strategy, brand, campaign, content, and performance marketing and so our clients get integrated thinking, not disconnected deliverables.

We believe brands deserve a real partner.

Not once in a while. Always.