Officer, Client Liaison

Job Overview

Business Segment: Insurance & Asset Management

Company: STANLIB Collective Investments (RF) Proprietary Limited

Location: ZA, GP, Johannesburg, 17 Melrose Boulevard

Job Type: Part-time

Job Ref ID: 80453709A-0001

Date Posted: 6/26/2026

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Job Description

To provide limited first-level support by conducting comprehensive and accurate investigation, diagnosis and resolution of queries within the agreed turnaround times and against world class operations standards, ensuring a positive client experience, client satisfaction and minimised risk and losses to SBG.

Qualifications

Type of Qualification: Diploma

Field of Study: Business Commerce

Experience Required

Service Management

Operations

2-4 years

Client relationship experience, resolving client services issues, with demonstrated ability to interact across multiple internal stakeholders.

1-2 years

Experience in General client services and / or support capability with proficient technical experience.

Additional Information

Behavioural Competencies:

Developing Expertise

Documenting Facts

Embracing Change

Examining Information

Interacting with People

Interpreting Data

Making Decisions

Managing Tasks

Producing Output

Resolving Conflict

Thinking Positively

Upholding Standards

Technical Competencies:

Active Listening

Client Relationship Management

Client Servicing

Collaboration

Continuous Improvement

Creative Problem Solving

Query Resolution

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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]