Online Chat Support Agent
Remote Recruitment
Other,
Salary not listedFull-time · Posted 2 days ago
Job description
Remote Recruitment is hiring a Online Chat Support Agent for our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team.
Key Responsibilities
- Handle multiple concurrent live chat conversations professionally
- Resolve customer queries, complaints and technical issues efficiently
- Escalate complex or unresolved issues to the appropriate teams
- Log all customer interactions accurately in CRM or helpdesk system
- Consistently achieve response time, resolution rate and CSAT targets
- Contribute to knowledge base documentation and internal resources
Requirements
- 1+ year of live chat, customer service or support experience
- Fast, accurate typing skills of at least 50 words per minute
- Excellent written English with impeccable grammar and spelling
- Calm under pressure and able to manage multiple conversations simultaneously
- Reliable home office with fast stable internet connection
What We Offer
- R25,000/month
- 100% remote, UK business hours
- Career growth and professional development
- Exposure to leading UK businesses and practices
Remote Recruitment - connecting top South African talent with UK employers. Apply today.
Good to know
How do I apply for this job?
Tap "Apply on Linkedin" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Linkedin · Posted 2 days ago