Operations Manager

PURPOSE OF POSITION

Ø Responsible for effectively and profitable delivery of fuel to existing and future customers.

Ø Responsible for the Company’s assets and Staff

Ø Responsible for the safety and security of the Staff, Vehicles and Load entrusted to your care

Ø Responsible to adhere to all the Company Rules and Safety Regulations

REQUIREMENTS

· In charge of the day to day operations

· Efficiently managing a team of drivers and vehicles.

· Responsible for all of the dispatching, routing, and tracking of delivery vehicles.

· Dispatching complex and oversized goods to national and international destinations.

· Ensuring company compliance of all transport policies, legislation and procedures to do with transport related activities.

· Managing, monitoring and developing a team of drivers

· Being the first point of contact for all drivers.

· Making sure that all transport fleet vehicles are properly maintained and serviced.

· Arranging for the induction and training off all new drivers and renewal of training for drivers

· Regular communication with customers/client, ensures smooth running of operations

· Developing and nurturing customer relationships.

· Maintaining accurate administrative records.

· Updating of Attendance register of drivers on a daily basis

· Verifying and authorising of driver’s incentives /payments before payroll processing

· Giving drivers a full debrief, including MIX Trip analysis.

· Organising vehicle checks.

· Identifying operational issues, potential problems and opportunities.

· Resolving and managing queries and complaints courteously and efficiently.

· Monitoring driver performance and also taking disciplinary measures when required.

· Ensuring all site and customer objectives are achieved.

· Responsible for all H&S investigations and Route risk Assessment

· Able to operate effectively and safely in a high volume service driven transport operation.

· Possessing a good understanding of all relevant legal compliance and fleet controls.

· Experience of Budgets and Financial controls.

· Knowledgeable in all process compliance areas including; Legislative, HSSE, Productivity, Quality and Service.

· Comprehensive understanding all of areas of the supply chain.

· Full understanding of transport operational systems.

· Able to work diplomatically in a unionised environment.

DUTIES AND RESPONSIBILITIES:

Admin

WHEN:

Obtaining new customers for company growth ON-GOING

Sign the Inyameko attendance register. DAILY

BVO's attendance daily register DAILY

Capture daily data on daily operations pack DAILY

Capture daily orders on Order Tracking DAILY

Excecute BVO as per planned schedule DAILY

Maintaining accurate administative records DAILY

Manage daily refuellings ON-GOING

HSSE

WHEN:

Planning of vehicles and drivers as per Customer Orders and availability DAILY

BVO working hours (Important part of BVO de-brief) Comply with Company standards DAILY

Alcohol testing DAILY

Close off drivecams ON-GOING

Driver Score / Speed Violations on de-briefing verify Fuel Consumption DAILY

Brief BVO’s before and after every trip.DAILY

Non-Compliance / Near Misses / Deviations to be closed off within 48 hours DAILY

Unplanned job observations (Customer Site) DAILY

Safety communication / Safety talks / toolbox talks / Newsflashes / Safety messages DAILY

Compile / submit & sign off incident reports ON-GOING

PPE inspections – Briefing DAILY

Update PPE register ON-GOING

Update first aid box contents ON-GOING

Complete delivery constraints ON-GOING

Submit delivery constraints, 7 days to resolve ON-GOING

Unplanned job observations ON-GOING

Prepare Safety Meeting per shift in conjunction with Avinash/Ashlen MONTHLY

Update Route Risk Assessments ON-GOING

Update Route Hazard Mapping ON-GOING

Legal BVO

WHEN:

Check and update BVO legal requirements:

Driver Files DAILY

Loading Observation ON-GOING

Unloading Observation ON-GOING

Licence ON-GOING

PRDP ON-GOING

Medical ON-GOING

Dangerous goods training ON-GOING

Driver Maxtrix ON-GOING

Legal Vehicle

WHEN:

Check and update vehicle legal requirements:ON-GOING

Meter Calibrations ON-GOING

COF ON-GOING

Vehicle Licensing ON-GOING

Fire permits ON-GOING

Safe loading passes ON-GOING

Fire extinguisher service validity ON-GOING

Maintenance - Operations

WHEN:

KPI - Vehicle inspections ON-GOING

Check vehicle checklists for defects DAILY

Vehicle inspections DAILY

Check that all defects on pre trip inspections have been repaired as per job card ON-GOING

Housekeeping: Depot ON-GOING

Creating requisitions for all repairs, breakdowns for approval of PO ON-GOING

Co-Ordinating Repairs and Breakdowns ON-GOING

Managing Ops Admin and reviewing Maintenance company standards ON-GOING

Operations

WHEN:

Update hourly tracking DAILY

Schedule loads and drivers DAILY

Is BVO presentable – in clean Inyameko uniform with correct PPE. DAILY

Mix reports print speed violation report. DAILY

Shift hand over document to be completed at the end of each shift. DAILY

Replay trips.DAILY

Routing and scheduling:

Trip building DAILY

Load confirmation DAILY

Deliver confirmation DAILY

Route planning DAILY

Depot walkabout DAILY

Gains/Losses DAILY

Product returns and delivery failures (PRDF) DAILY

Preparing meeting for Maintenance / BVO’s / Leave & Absenteeism / Late coming & Awol

ON-GOING

Go through unscheduled stops , identity discrepancies DAILY

BVO's

WHEN:

Vehicle Inspection (Pre-trip) DAILY

Defects reporting DAILY

Briefing (Pre and Post trip) DAILY

Report near misses / potential incidents DAILY

Report delivery constraints DAILY

Declare product returns (LOB) DAILY

HR

WHEN:

Submit signed leave forms to Management ON-GOING

Are BVO personnel files current and updated ON-GOING

Prepare staff meeting – All Staff, Minutes & Contents to be submitted MONTHLY

Update customer complaints register ON-GOING

BVO complaints register ON-GOING

BVO Consequent Management ON-GOING

DEPOT

WHEN:

Depot Maintenance & Inspection DAILY

STORE ROOM

1. Controls in place to issue & receive stock into Stores – Cardex System ON-GOING

2. Replenishment of Stock as and when required as per Standard Operating Procedure

3. Procurement of spares as and when required. Control in place, ensuring spares fitted onto vehicle.

Pay: R20 000,00 - R30 000,00 per month

Ability to commute/relocate:

• Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person