Operations Superintendent

Job Purpose

The purpose of the Warehouse Superintendent is to oversee all warehousing operations- under the guidance of the Operations Mangager- driving efficiency in receiving, storing, and dispatching goods. The successful incumbant will manage inventory control, ensure compliance with safety standards, and lead warehouse staff to support the organization's

Qualifications & Experience

• Matric
• Tertiary Education (Logistics Diploma or Bcom)
• 3 -5 years Warehouse Management

Key Responsibilities

Operational Requirements

• Prepare client's KPI reports daily and at the end of each month report to customer.
• Monitor warehouse capacity Weekly and record on shared Excel document.
• Monitor WMS's and address any problems/queries
• Facilitate housekeeping and monitor.
• Conduct a minimum of two Job Observations per month and forward a copy of such to SHERQ Officer
• Attend to customer queries.
• Monitor and record authorised overtime and ensure that details are forwarded to the Ops Admin Controller and Facility Manager.
• Conduct facility walkabouts and discuss findings in BATs and with SHERQ
• Monitor resources and ensure that sufficiency to meet daily operational requirements
• Ensure that Forklift Operators complete forklift checklists prior to using a machine.
• Initiate coaching, counselling and disciplinary actions for all subordinates
• Ensure maximum productivity of WH staff and subordinates.
• Monitor Labour Broker staff.
• capture overtime on WSS
• Manage departmental costs.
• Deal with unexpected/unplanned occurrences with minimum cost or loss of profit.
• Build Teamwork

Receipts

• Planning of incoming cargo, recieving of cargo and correct storage adhered to timeously
• Ensure that all vehicles and containers are unpacked within agreed transporter standing times and that the BPI Intally completed is compared to and matches the client packing list.
• Identify discrepancies and damages at point of receipt of product and communicate to the client
• Ensure that all receiving information is recorded daily for monthly billing and daily KPI reporting.

Picking

• Ensure that all daily pickings are completed within agreed times as per clients SLA's.
• Prioritize collecting customers orders and ensure that these are completed within agreed timeframes as agreed on in clients SLA's.
• Ensure that all picking stats are recorded daily for monthly billing and daily KPI reporting.
• Monitor and record picking productivity and ensure that pickers have been given targets against which they are measured. Ensure maximum picking productivity through daily tracking.

Despatch

• Ensure that Hazardous and compliance inspection checklist have been completed prior to a vehicle/truck entering the premises for collections. These checklists must be kept on file and all deviations are to be reported to the client.
• Ensure that vehicle checklists are in place prior to the vehicle being attended to.
• Ensure that all product being despatched has been correctly checked by the WH Checker and that the delivery note has been signed by the Checker, the transporter and the on-site security.
• Ensure that all product being despatched has been correctly labelled and secured onto a pallet or into a carton in order to reduce the risk of losses and damages.
• Ensure that all despatch documentation has been filed in a logical sequence for future reference and client queries.
• Ensure that all despatch information is recorded daily for monthly billing and daily KPI reporting.

Stock Counts and Cycle Counts

• Ensure that daily and weekly cycle counts are conducted according to client SLA's and requests and signed off
• Quarterly, Bi-annual and Annual stock counts are to be conducted in line with client requirements.
• Stock Take Reports are to be compiled post all inventory counts and filed

Pallet Management

• Ensure that all pallet movements are recorded daily for your specific clients and weekly recons are conducted
• Immediately report any pallet discrepancies to Facility Manager if they are identified.
• All brown pallets are to be stored in a separate centralised place.

SHERQ

• Prepare for, attend and contribute to the facility monthly Management and Safety Meetings.
• Prepare operational AR's before close of business when identified.
• Investigate all incidents by close of business when identified.
• Identify Training needed for subordinates within the job profile and discuss with Facility Manager before submitting to the Academy.
• Adhere to and comply with BIL Quality Management System, HSERQ requirements and cinduct internal audits on processes.
• Ensure that all spills are contained immediately using the right MSDS.
• Conduct weekly stacking and storage inspections to ensure that all is in order.