Outbound Agent (100% REMOTE)
APEX Revenue
Other, Mpumalanga
Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Job description
Job description:
This is a 100% work from home, US Hours, Outbound calling role + Weekend Off.
- We are currently seeking candidates with expertise in inbound and/or outbound roles, specifically those with a background in customer support, tech support, telemarketing, voice appointment setting, or similar fields.
- If you possess relevant experience, submit an updated copy of your resume along with a photo and your WhatsApp number.
This is a role that offers a different approach compared to traditional call center agent task, so please read the entire description carefully.
Role: Outbound Specialist, 100% Home based
Job Type: Full-time, US Hours between 3PM SAST - 2AM SAST
Training Date: 3rd week of July
Rate: R41.25 per hour, with commission eligibility
Company: HJN
Goal:
- Call every number provided and document the phone number type and outcome with 100% accuracy.
- Candidates will be required to run the process and call at least 65 calls/hour
- Follow step-by-step instructions for documenting the result of the call by following the process without making errors.
- Follow a script to confirm information.
- Complete other tasks as deemed appropriate by the manager.
- Self-disciplined and able to manage own workload with minimal supervision
- Meet and Exceed KPIs
- Display proper phone etiquette at all times
WHAT WE’RE LOOKING FOR:
- At least 2-3 years of experience in a call center role
- Grade 12/Matric equivalent
- No prior issues of tardiness and absences
- Excellent verbal and written English communication skills
- Working hours are aligned with US time zones (between 3PM SAST - 2AM SAST)
- Familiarity with dialer call dispo codes is an advantage
- Familiarity with dialers will be prioritized (Ex: Vicidial)
- Must have a stable internet connection - 50MBPS Minimum speed (REQUIRED)
- Backup internet router is required!
- Must have a desktop/laptop with a working cam for virtual meetings and a computer headset (NOT MOBILE HEADSET)
- Must have minimal to no power outage issues
Pay: R5 500,00 - R6 000,00 per month
Application Question(s):
- Reminder: Pls submit a detailed and updated copy of your resume with your photo and WHATSAPP number.
Education:
- High School (matric) (Required)
Experience:
- Inbound or Outbound Cann Center Agent: 3 years (Required)
- CRM or Dialer / Soft Phone: 3 years (Required)
Language:
- English (Required)
Work Location: Remote
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Other?
Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 3 days ago