Outsourced Administrator Manager

About Spartan Crew

Spartan Crew is a UK-based event crewing agency supplying skilled event labour across the UK. We currently operate from our London headquarters and our recently opened Manchester base, providing crew for a wide range of live events.

As our business continues to grow, we are looking for a dedicated Outsourced Administrator to support our Recruitment, Crewing and Bookings teams. This is a full-time, permanent position operating throughout the year.

Reporting To

Operations Manager

Company Structure

• 7 full-time office-based employees
• 250+ temporary event crew members

Role Overview

The Outsourced Administrator Manager will provide administrative support across three core departments: Recruitment, Crewing and Bookings while looking after all new onboarded local staff. The successful candidate will play a key role in ensuring that new staff are efficiently onboarded, existing crew are effectively communicated with, and client quotations are produced accurately and promptly.

Key ResponsibilitiesRecruitment

• Review applications received through the TALOS recruitment system.
• Verify candidate credentials and right to work checks.
• Progress successful applicants following approval from the Managing Director.
• Schedule successful candidates onto training courses at the London Training Centre.
• Create and maintain crew profiles within the OnSinch booking system
• Assist with the onboarding process to ensure all required documentation is completed accurately.

Crewing

• Contact crew members by telephone to confirm availability for upcoming shifts.
• Communicate shift information, including time changes, location details and any updates.
• Maintain accurate records of crew availability within the booking system.
• Support the Crewing team with general administrative tasks as required.

Bookings

• Prepare client quotations using the OnSinch booking system.
• Submit completed quotations to the internal team for approval.
• Assist with the timely preparation and issuing of quotations to clients.
• Ensure booking information is entered accurately and maintained within company systems.

Skills & Experience

Essential:

• Excellent written and spoken English.
• Strong telephone communication skills.
• High level of attention to detail.
• Confident using computer systems and web-based software.
• Strong organisational and time management skills.
• Ability to work across multiple departments and manage competing priorities.
• Professional and courteous manner when communicating with staff and colleagues.
• Must be very reliable.

Desirable:

• Previous experience in recruitment administration, scheduling, or office administration.
• Experience using CRM or workforce management systems.
• Familiarity with Google Workspace particularly Google sheets

Working Hours

• Full-time position.
• Permanent, year-round employment.
• Shift times during one Month training period 11:00-19:30 (SA times)
• Once more staff are employed, shifts will be on a rota of - 02:45 - 11:15 , 11:00 to 19:30, 18:30 - 03:00 ( all SA times , Mon - Fri)

Pay: R15 000,00 - R16 000,00 per month

Experience:

• Administration: 2 years (Required)
• Management: 1 year (Required)

Language:

• English (Required)

Work Location: Remote