Panel Shop Office Manager

About the Role

We are looking for a hands-on, organised Office Manager to run the admin and accounts side of our panel shop. This is a busy, varied role at the centre of the business you'll be the go-to person for accounts, HR, suppliers, and day-to-day office operations, and you'll step in as second-in-command on reception when needed. We need someone who can bring order to a fast-paced environment, isn't afraid of a challenge, and takes genuine pride in keeping things running smoothly.

Key Responsibilities

• Act as 2IC on reception, covering front-of-house duties whenever the receptionist is off or unavailable.
• Process invoices, payments, and account queries accurately and on time.
• Follow up on outstanding quotations, approvals, payments, and documentation to keep jobs moving.
• Manage payroll and SARS submissions (PAYE, UIF, and related statutory filings).
• Handle petty cash management and reconciliation.
• Liaise directly with suppliers on orders, accounts, and queries.
• Handle day-to-day HR duties, including basic employee administration onboarding through to offboarding and record-keeping.
• Use Veculim, Xero/Sage, or similar accounting and panel shop management software to keep records accurate and up to date.
• Identify gaps in current admin processes and implement practical, lasting fixes we want someone who can build order out of chaos.

What We're Looking For

• Previous experience working at a panel shop or motor dealership is essential.
• Hands-on experience with Veculim, Xero, Sage, or similar accounting/estimating software.
• Solid understanding of payroll processing and SARS submissions.
• A proven track record of bringing structure and process to a busy or disorganised environment.
• Strong communication skills, particularly when liaising with suppliers and handling account enquiries.
• A valid driver's license is an advantage.
• Comfortable working under pressure in a fast-paced, deadline-driven environment.
• Reliable, honest, and consistently on time this role is trusted with money, records, and people.
• Someone who's up for a challenge and enjoys taking ownership of a role rather than waiting to be told what to do.

Work Location: In person