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Partner Account Executive

DigiCert

Cape Town, Western Cape

Salary not listedFull-time · Posted Yesterday

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com

Job summary

A Partner Account Executive, Africa (PAE) is responsible for driving revenue, in Africa, through strategic partners by building relationships, developing joint sales opportunities, and executing go-to-market plans. The exact scope varies by company, but in a SaaS or cybersecurity organization, responsibilities typically include:

What you will do

Key Responsibilities

  • Own and grow revenue generated through assigned channel partners, resellers, systems integrators, and strategic alliances.
  • Develop and execute joint business plans that align partner capabilities with company sales objectives.
  • Build and maintain executive-level relationships with partner stakeholders, including sales, technical, and leadership teams.
  • Identify, qualify, and develop partner-sourced and partner-influenced sales opportunities.
  • Collaborate with direct sales teams to execute joint account strategies and maximize pipeline growth.
  • Conduct regular pipeline reviews, forecast partner-driven revenue, and maintain accurate CRM data.
  • Enable partners through training, product updates, competitive positioning, and sales best practices.
  • Coordinate joint marketing initiatives, events, webinars, and demand generation campaigns with partner marketing teams.
  • Recruit new strategic partners where appropriate to expand market coverage.
  • Negotiate partner engagement plans and ensure compliance with channel programs and partner agreements.
  • Work cross-functionally with Sales, Marketing, Product, Customer Success, Professional Services, and Operations to remove obstacles and accelerate opportunities.
  • Monitor partner performance using key metrics and develop action plans to improve productivity and revenue contribution.
  • Represent the company at partner events, industry conferences, and customer meetings.
  • Stay current on competitive offerings, market trends, and emerging technologies to effectively position company solutions.

What you will have

  • 5+ years channel sales and territory management in security sectors.
  • Experience building business and marketing plans with partners.
  • Must have experience delivering sales trainings, and experience working in a fast-paced ever-changing environment.
  • Excellent presentation skills to executives & individual contributors.
  • Excellent written and verbal communication skills.
  • Competitive, Self-starter, Hunter-type mentality.
  • College or University degree preferred.

Benefits

  • Competitive compensation, including uncapped commission (role-dependent)
  • Achievers Club awards and performance-based incentives
  • Pension and retirement benefits (location dependent)
  • Life insurance and income protection coverage
  • Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources
  • Employee Assistance Program with 24/7 confidential support for employees and their families
  • Generous paid time off, including holidays and additional leave options
  • Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
  • Education assistance and professional development opportunities
  • Access to LinkedIn Learning and continuous learning resources
  • Employee referral bonus program and additional company perks and discounts
  • Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Yesterday

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