Payment Support Administrator

Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose The purpose of the Payment support administrator role ensure effective processing of payments – receipts and journals in accordance with set procedures for all external clients of Momentum Securities.

Requirements Qualifications :

• Grade 12/Matric/NQF4
• Knowledge of JSE & eCube
• Forex trading

Experience:

• 2-3 years’ experience in payments
• 2-3 year’s experience in Forex trading and settlements
• Financial Markets Knowledge / stockbroking knowledge
• Minimum 1 years experience working with BDA & eCube

Knowledge:

• Demonstrated knowledge of customer service principles and practices
• Proficiency in Microsoft: Windows, Word, Power Point, Excel

Duties & Responsibilities

• Efficient Payments administration support
• Processes payments of transactions in accordance with set procedures in a timeous manner
• Ensure correct banking details are used when processing payments
• Works closely with the senior payment administrator to Identify improved ways to work to minimize risks
• Overview preparation of department schedules where applicable
• Effective relationship and SLAs with internal and external stakeholders and service providers
• Process ad hoc requests and maintain good client and interdepartmental relations
• Keep track of any reconciling items daily checks on all banks to BDA
• Overview preparation of department schedules where applicable
• Ensure timeous payments of transactions in accordance with set procedures
• Assist back office manager with authorisation of payment processes

Competencies

• Checking things : Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Examining information : Analyses and processes information; asks probing questions; strives to find solutions to problems.
• Following procedures : Conforms and adheres to rules; closely follows instructions and procedures; minimises risks by sticking to processes.
• Managing tasks : Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks.
• Taking action : Takes action to make things happen; uses initiative to start things up; shows drive and invests personal energy.
• Upholding standards : Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity.
• Showing composure : Stays calm and relaxed during events; is not worried and tolerates stress levels; is composed in dealing with pressure.
• Team working : Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision-making
• Understanding people : Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others.
• Taking action : Makes action to make things happen; uses initiative to start things up; shows drive and invests personal energy.