PEOPLE CONSULTANT II: L&D

JOB SUMMARY:

To lead the end-to-end execution of learning and talent management initiatives by driving digital

innovation and training methodology evolution. This role provides strategic oversight of the talent

lifecycle, manages a total training budget, and leads a team of coordinators to deliver high-impact

development solutions and centralised business communications

Key Deliverables

Leadership & Strategic Planning:

• Lead and develop L&D People Coordinators to ensure high-quality output and
• adherence to internal standards.
• Plan and prioritise team workflows, demonstrating the ability to manage
• competing demands across the business.
• Collaborate with multiple stakeholders to customise and implement change
• management toolkits for strategic projects.
• Participate in cross-functional projects to ensure people development and talent is
• integrated into broader business initiatives.
• Prepare and deliver presentations in key forums, such as Business Unit (BU)
• leadership meetings, to influence learning and talent roadmap.

Talent Management & Governance:

• Oversee the end-to-end talent process in strict accordance with Group timelines and frameworks.
• Plan and lead strategic talent interventions, such as Talent Councils, to step-change internal talent management.
• Manage the monthly distribution and integrity of the Talent Audit Tracker.
• Lead and support key business surveys, including the Qualifications Survey.

Digital Content & Training Oversight:

• Manage the end-to-end creation and authoring of training modules on digital
• platforms like Gnowbe.
• Apply and maintain relevant management and administrative procedures for all courses.
• Secure and log Group training materials, maintaining the inventory for videos, books, games, and visuals.
• Maintain materials on the group HRD drive and manage the asset register

Financial & Stakeholder Management:

• Craft and showcase the visibility of ROI on key training interventions to demonstrate tangible business impact.
• Actively monitor and manage the total training spend to ensure alignment with the estimated budget.
• Evaluate costs and services of all providers to ensure "best value" and source new providers as required.
• Maintain an accurate, up-to-date, and timeous invoicing process and related financial records.

Centralised Communication & Reporting:

• Serve as the central hub for managing and distributing all key business unit communications.
• Ensure the accuracy of reports on relevant platforms.

Teamwork and Self-Management:

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained

• Demonstrate consistent application of internal procedures

• Plan and prioritise, demonstrating abilities to manage competing demands

• Demonstrate abilities to anticipate and manage change

• Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organisational needs

• 4–5 years' Human Resources experience within a retail/FMCG environment, with a strong emphasis on talent management, succession planning, and employee development.

• Minimum of 2 years' experience in a corporate Learning & Development environment.

• Demonstrated experience in designing, creating, and authoring digital learning content and training modules using Learning Management Systems (LMS) or digital learning platforms (e.g. Gnowbe or similar platforms).

• Experience managing digital learning content, including the maintenance of learning materials, training assets, and course administration.

• Experience facilitating or coordinating learning interventions and supporting the implementation of talent development initiatives.

• Experience managing multiple stakeholders and delivering learning projects from concept through to implementation