JobsZA
Back to all jobs

People Team Intern

Shoprite Holdings Ltd

Other, Western Cape

Salary not listedFull-time · Posted Yesterday

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Closing Date 2026/07/22

Reference Number SHO260715-3

Job Title People Team Intern

Job Type Internship

Location - Country South Africa

Location - Province Western Cape

Location - Town or City Brackenfell

Purpose of the Job Join Shoprite Group as a People Team Intern based in Brackenfell, Western Cape, South Africa, and gain hands-on experience in human resources within a leading retail and distribution organisation. This internship offers exposure to HR functions including recruitment, employee engagement, talent management, and HR data analysis. Ideal candidates will possess strong communication skills, attention to detail, and proficiency in MS Office applications. As an entry-level internship, you will support the People Team in implementing HR projects that enhance workforce effectiveness and contribute to organisational success. Benefit from a dynamic, inclusive work environment with opportunities to learn about large-scale retail operations and develop valuable skills in HR processes, compliance, and employee relations. This role is perfect for those seeking a foundational career step in human resource management within a respected South African employer known for innovating in retail and supply chain solutions.

Job Advert Details

Job Category Human Resources

Job Objectives 1. Recruitment Administration Assist with the advertising of vacancies on internal and external platforms. Schedule interviews and communicate with candidates. Compile interview packs and recruitment reports. Conduct reference checks where required. Assist with maintaining recruitment trackers and candidate databases. Monitor recruitment inboxes and respond to candidate queries. 2. Onboarding and Employee Administration Prepare onboarding documentation for new employees. Assist with employee induction and orientation processes. Ensure employee records are complete and accurately maintained. Capture and update employee information on HR systems. File and archive employee documentation in accordance with company standards. 3. HR Reporting and Analytics Assist with monthly HR reports and dashboards. Support Employment Equity (EE) reporting and workforce planning initiatives. Maintain organizational structures and employee data records. Assist in compiling statistics related to recruitment, promotions, transfers, and terminations. Ensure data accuracy and integrity within HR systems. 4. Learning and Development Support Coordinate training bookings and training attendance records. Assist in tracking training interventions and compliance requirements. Prepare learning and development reports as required. Support trainees, graduates, and internship programmes. 5. Employee Relations Administration Assist with the preparation of disciplinary, grievance, and consultation documentation. Attend employee relations meetings for learning and administrative support purposes. Ensure confidentiality of employee information and sensitive documentation. 6. General People Team Support Provide administrative assistance to People Partners and People Delivery Specialists. Assist with calendar management, meeting coordination, and minute-taking. Support special HR projects and initiatives. Assist with policy communication and employee engagement activities. Maintain professional relationships with internal and external stakeholders.

Qualifications Degree in:

  • Human Resource Management
  • Industrial Psychology
  • Labour Relations
  • Or related qualification

Not previously participated in a SETA accredited Internship.

Experience No prior work experience required. Previous vacation work, or HR administration exposure will be advantageous.

Knowledge and Skills Technical Competencies Administrative skills Data capturing and reporting Attention to detail Record management Computer literacy Behavioural Competencies Customer service orientation Professionalism Confidentiality and integrity Planning and organising Communication skills Teamwork and collaboration Initiative and willingness to learn Adaptability Problem-solving ability

Policy Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Yesterday

More customer service and similar jobs in Other

Customer Service Controller

Confidential

Other, Today

R15K - R15K/mo

Credit Controller - Remote, Remote

Manpower SA Ltd.

Other, Yesterday

R15K - R20K/mo

Get jobs on WhatsApp (free)

New jobs every morning. No spam.

Follow on WhatsApp