Personal Assistant (PA)

Requirements

1. Education & Experience

• High school diploma or equivalent (minimum)
• Diploma or degree in Business Administration or related field (preferred)
• 2+ years' experience in an administrative, executive assistant, or PA role
• Experience supporting senior managers, executives, or directors

2. Administrative Skills

• Calendar and diary management
• Scheduling meetings and appointments
• Organizing travel and accommodation arrangements
• Managing correspondence, emails, and phone calls
• Preparing reports, presentations, and meeting minutes
• Filing and document management
• Expense and invoice administration

3. Technical Skills

• Proficiency in Microsoft Office Suite:
• Outlook
• Word
• Excel
• PowerPoint
• Teams
• Ability to use document management systems
• Experience with virtual meeting platforms
• Basic reporting and data analysis skills

4. Communication Skills

• Excellent written and verbal communication
• Professional telephone etiquette
• Ability to interact with stakeholders at all levels
• Strong presentation and reporting skills
• Ability to draft professional correspondence

5. Organizational Skills

• Exceptional time management
• Ability to prioritize multiple tasks
• Strong attention to detail
• Ability to meet deadlines under pressure
• Effective record-keeping capabilities

6. Personal Attributes

• Highly professional and trustworthy
• Discreet with confidential information
• Proactive and self-motivated
• Reliable and dependable
• Flexible and adaptable
• Strong problem-solving ability
• Positive attitude and customer-service mindset

7. Stakeholder Management

• Coordinate with internal departments
• Liaise with customers, suppliers, and external partners
• Manage executive requirements and priorities
• Facilitate communication between management and staff

8. Meeting Management

• Arrange meeting logistics
• Prepare agendas
• Distribute meeting materials
• Take accurate minutes
• Track and follow up on action items

9. Travel Management

• Book flights, hotels, and transport
• Prepare travel itineraries
• Manage travel-related documentation
• Process travel expenses and reimbursements

10. Compliance & Confidentiality

• Maintain confidentiality of company information
• Adhere to company policies and procedures
• Ensure compliance with data protection requirements
• Secure handling of sensitive documents

Key Competencies

• Communication
• Planning and organizing
• Multitasking
• Confidentiality
• Professionalism
• Attention to detail
• Initiative
• Relationship management
• Time management
• Problem solving

Work Location: In person