Personal & Executive Assistant to Business Owner

We are looking for a reliable, organised and proactive Remote Operations & Personal Assistant to support the day-to-day running of a busy transport business, while also assisting with general administration and the development of a growing travel business.

This is a remote role suited to someone who communicates well, learns quickly and can stay calm and organised when several things are happening at once. The workload may vary from day to day, so we are looking for someone who is flexible, responsible and able to take initiative.

Key Responsibilities

• Communicating with clients via WhatsApp, phone and email
• Preparing and sending quotations and invoices
• Following up with clients regarding quotations, bookings, payments and outstanding information
• Confirming booking and trip details with clients
• Coordinating with drivers regarding upcoming trips
• Liaising with depot staff and managers regarding daily operations
• Assisting with vehicle and bus allocations for bookings
• Ensuring drivers receive the correct trip details, collection times, locations and client information
• Communicating any changes or updates to the relevant clients, drivers and operational staff
• Keeping track of upcoming bookings and making sure nothing is missed
• Maintaining organised records of quotations, invoices, bookings and client information
• Assisting with general business administration and day-to-day tasks
• Assisting with diary management, reminders and follow-ups where required
• Helping with the setup and growth of our travel business
• Assisting with website content, travel packages, enquiries and general travel administration
• Helping improve administrative systems and processes as the role develops

Requirements

• Strong written and verbal communication skills
• Professional and friendly when dealing with clients
• Excellent organisational skills and attention to detail
• Comfortable communicating regularly through WhatsApp and email
• Basic computer skills and experience with Microsoft Office and/or Google Workspace
• Able to work independently without constant supervision
• Able to follow instructions accurately while also using initiative
• Comfortable managing multiple tasks and changing priorities
• Reliable internet connection and a suitable remote working environment
• Previous administration, customer service, logistics, transport or travel experience will be an advantage
• Experience preparing quotations and invoices will be an advantage

Working Arrangement

This is a full-time remote position.

The workload will vary depending on operational requirements. Some days may be quieter, while busier days may require ongoing communication and coordination throughout the working day.

The successful candidate must be available during agreed working hours and able to respond reasonably quickly when operational matters arise.

Salary

R6,000 – R6,500 per month, depending on experience and suitability.

The position will include an initial probationary and training period. There will be an opportunity for the role, responsibilities and salary to grow based on performance and the growth of the businesses.

We are looking for someone who wants to grow with the business and, over time, become confident enough to take ownership of a large portion of the day-to-day administration and operational coordination.

Pay: R5 175,93 - R6 500,00 per month

Application Question(s):

• Do you have previous experience in administration, logistics, transport, customer service, or operations?
• Are you comfortable communicating with clients, drivers, managers and depot staff via WhatsApp, phone and email?
• Have you previously prepared quotations and invoices?
• Do you have your own reliable laptop/computer and internet connection for remote work?
• Are you comfortable working in a role where some days are quiet and other days can become very busy with multiple things happening at once?
• Why do you think you would be a good fit for this position?

Work Location: Hybrid remote in Midrand, Gauteng