Personal Operations Coordinator

About TGTM Agency

TGTM Agency is a boutique talent management and creative agency working across music, media, and original IP. We manage and support talent, build long-term brands, and create platforms that prioritise meaningful work, structure, and sustainability over hype and chaos.

We are a small, growing team that values ownership, accountability, initiative, and excellence over volume.

Role Overview

We are seeking a highly organised and proactive Personal Operations Coordinator to support the day-to-day execution and coordination of talent-related operations across the agency.

This role sits at the centre of scheduling, communication, logistics, and operational coordination, ensuring plans are executed seamlessly and that no detail is overlooked.

You will work closely with the internal team across management, brand, and production, playing a key role in maintaining structure, consistency, and operational excellence within a dynamic, fast-paced environment.

Key Responsibilities

Manage and maintain complex calendars, schedules, and bookings across multiple workstreams.Coordinate logistics for meetings, travel, events, productions, and photoshoots.Serve as a central point of communication between internal teams, talent, clients, and external stakeholders.Monitor project timelines, track deliverables, and ensure deadlines are met.Provide administrative support across talent management and agency operations.Maintain accurate records, documentation, meeting notes, and operational systems.Identify potential issues, scheduling conflicts, or operational risks before they become problems and escalate where necessary.Support the wider team in driving efficiency and ensuring the smooth execution of all active projects.

What We’re Looking For

The ideal candidate is someone who thrives in a fast-paced environment and enjoys bringing structure to moving parts. They are dependable, solutions-oriented, and able to stay composed while managing competing priorities.

Essential Requirements

1–3 years’ experience in an operations, coordination, executive assistant, personal assistant, or administrative role.Exceptional organisational and time management skills, with the ability to maintain accuracy and attention to detail.Excellent written and verbal communication skills, with the confidence to communicate professionally across all levels.Proven ability to effectively manage multiple priorities, deadlines, and projects simultaneously while maintaining a high standard of work.A highly proactive and forward-thinking approach, anticipating needs, solving problems, and taking initiative without requiring constant direction.Strong sense of ownership, accountability, and reliability.Comfortable working in a fast-paced, evolving environment where priorities may shift.Proficient in Microsoft Office and Google Workspace.

Nice to Have (Not Required)

Experience within media, entertainment, talent management, events, or creative industries.Experience coordinating schedules, bookings, productions, or events.Understanding of brand partnerships, content production, or campaign workflows.

Work Arrangement

This is a hybrid position based in Johannesburg, Gauteng, combining remote work with in-person collaboration as required.

The successful candidate must be willing and able to travel locally when required to attend meetings, productions, events, or other agency-related activities.

What This Role Is Not

This is not a passive administrative position.

We’re looking for someone who takes ownership, thinks ahead, solves problems proactively, and plays an integral role in ensuring the agency operates efficiently every day.

Pay: From R5 000,00 per month

Education:

• Bachelors (Preferred)

Location:

• Johannesburg, Gauteng 2196 (Preferred)

Work Location: In person